Extended Stay America Premier Suites Tampa Gibsonton Rivervi

Elevator was not working and no one to help bring suitcases up. Smelled like sewage the whole property. Breakfast was less than a grab and go, not very kid friendly.

Our stay this past weekend was good and the rooms were clean, A/C works great lol! And theres plenty around within walking distance for all of your needs including walmart! My issue with the stay was my family and i were there for a bmx race wich means we had equipment and bikes which are very expensive and draw alot of attention so when we stay places we bring the bikes up to the room with us no one has ever had an issue with this and we are very careful no matter how big or small the room is. We spoke to some of the other families staying there and they were charged all kinds of ridiculous fees per night for the simple fact of having bikes in their rooms luckily we were not one of those families but they say its policy and when asked to produce the policy no one could produce any kind of paperwork stating this so apparently this hotel makes up random policies and charges people without their knowledge till after the fact of them already doing so. This is not ok, if its not on paper or online you cant just go charging people all willy nilly however you please hotels and travel is expensive enough! My next issue was the hotel states its breakfast included. The breakfast is hot tea,coffee and granola bars? Like plz explain to me how that is breakfast and how u can justify charging for it?

This morning (12/30/23 around 9am) I went to get some breakfast with my kid & the staff at the front desk was shouting foul language. “What the h*ll is that?” Talking about some personal business I suppose. They need to learn to be more professional ESPECIALLY WITH KIDS PRESENT. Not something I want to hear early in the morning gross language should not be tolerated at all. Then when I tried to book yesterday the girl work at the desk around 8pm didn’t seem to want to do anything or know how…. I tried to book a room & she couldn’t price match WITH THEIR OWN WEBSITE. What?? It’s not some other app!! ITS THE HOTELS WEBSITE. The room was nice but the parking lot had a lot of trash & dog poop. Staff should be cleaning outside & not let people smoke so close to the doors. I have asthma & a child & neither of us need to be around smoke. My main issue is the lack of care from staff. Not the building or cleanliness

Room was super comfy and perfect for my family and I during our stay for our dirtbike race! We will definitely book again for the next Tampa mx race we have.

I got at 12:20 with my kid after being driving for 4 hours and was told there was no room available , as easy like that

They make you feel like family

All was nice and clean. The pots and dishes you must request at the front desk. Hotel is fairly a new built therefore all still looks good. However, the cleaning crew has to tighten up. Our tub was not cleaned properly. It has build up dirt around the tub. If it continues as it the tub will no longer look new. Beds were very comfortable the air in the room was fresh. Loved the partial kitchen in the room very impressive. Stove, microwave, fridge all put very nicely and cleaned. I would recommend to family and friends.

Good place to stay, however the daytime and late afternoon desk staff were very blah… no personality whatsoever. Unwilling to hold even a two sentence conversation. Very young, perhaps family members of owners. No polite greetings, no thank you’s,they could care less