Hyatt Place Ft. Lauderdale Airport & Cruise Port

The front desk agents are so helpful. 2 guys checked us in and out they both have an amazing personality. After traveling with kids and delayed flights it was nice to meet nice people at check in.

We like this hotel. The fitness center is clean and spacious. it faces the swimming pool that I can see my family while I exercise as well. :) breakfast is delicious, pool is great, location is convenient. There is shuttle from hotel to airport (free), to cruise port (need to pay extra). The staff is very helpful! Big shout-out to ALLER, JOEHAN! We ordered a princess close for my daughter from amazon to use on the cruise but it delayed and arrived at the hotel while we already left the area. Joehan made extra efforts to help us return it to UPS. We really appreciate all, it is not their job to help a customer who has already left, but they simply are nice and kind people. We will highly recommend this hotel to you if visit fort lauderdale.

Hotel stay was just what we needed. However, if you are traveling on a Friday before a cruise and need the shuttle to pick you up at the airport, be prepared to wait. Joe from the transportation department will say he’ll be there in 10 minutes. This was not the case of our stay. My family had to wait more than an hour and our party was divided between multiple shuttles due to limiting seating. The hotel was clean, bed was very comfortable, and the staff were nice.

Mold on the pull out bed. My mom fell and the only support was here is the closet ER, but we can’t help you. Called and told us the room was ready, walked the kids over to find out they called the wrong person. Ask for more pillows, came two hours later after we had gone to bed. Not very friendly and helpful when it comes to injuries

Overall ok experience. Great location that's walking distance to many shopping and restaurants. Very fast to get to the cruise port, but I'd recommend getting an Uber or Lyft if you're traveling with family bevause it is $15 per person to shuttle from the hotel to the port. We got there early and asked if we could check-in early. The receptionist said that the cleaning crew was wrapping up at getting our room ready and that she would let us know by contacting us via phone number. We waited in the lobby for two hours before going back up there and asking about the availability. She was surprised that we were still waiting for our room. She must had forgotten about us or didn't pay attention since she was mostly on her phone at the front desk. The room was spacious and clean. The bathroom could have been better, the door seemed to hit the toilet every time you open and close it. There also wasn't any fan in the bathroom. The sink outside of the bathroom was nice, yet weird since you have to open the door with unsanitized hands. The beds were comfortable but my son said the sofa pullout bed was like sleeping on the ground. It probably would have better for him to have slept on the sofa the way it was.

The breakfast was good, the shuttle drivers are very nice and professional. This the place to stay I will be using this hotel from now on. Great staff overall!! I was traveling with a baby and a 7 year old. So many restaurants to choose from and the drive to the airport is about 7-10 minutes. Walgreens and Walmart or close by too.

Great location, friendly staff! Rooms were clean and we were able to get in at 11 am which was amazing having 2 young kids with us!

Had a great one night stay before travelling home. Would def recommend if you have kids - pool and walking distance to Dania Pointe was enjoyed. Shuttle service was excellent.

The Good - Location, Staff and Shuttle. The Bad - We lost water for one night. Power another night. Hot water during the day. This was all made-up later on, but it would have been nice to not have hiccups on a family vacay.

Being used to well defined, well lit reception desks, the check in process was a bit underwhelming with the check in counter looking more like a convenience store checkout counter. The room itself was spacious which I’m assuming is the main reason this place is popular with families. Our stay got off to a bit of a wrong start when, upon entering the room, I noticed some stains from drinks glasses left behind on the table by previous occupants. Advise to the hotel- please make sure all surfaces are clean. It got off to a further wrong start that night with a massive fight breaking out in the adjacent room. With very little insulation between rooms, the expletive ridden rants became unbearable between 1 and 3 am. Tried calling the front desk and no answer. Started to wonder if booking this hotel was a serious mistake. Luckily there was some redemption. The noisy occupants vacated the next morning. Breakfast was good. Receptionists can definitely use some training on how to interact with customers e.g.giving cryptic answers while looking at the computer screen