Home2 Suites by Hilton Melbourne Viera

The AC was out in our room, not a huge deal. I am sure they would have changed our room. The breakfast doesn't have sausage, bacon or butter. Other than that it was a nice family friendly hotel.

Rooms were clean and close to shopping. There is no indoor pool as indicated in the description. This was quite disappointing because my six children were excited about swimming and that is why I chose this hotel. When we arrived, there was no one at the desk. I had to wait about 15 minutes for her to come in from outside. She was very friendly and apologized though Breakfast stopped serving at 9:00 but we were sitting in the dining area discussing plans for the day and the janitor told us we had to leave. The day time staff was not as friendly and welcoming in my opinion.

A little disappointed in our stay . This was my all time favorite hotel but when I went to check-in the lady charged me without asking if I had already paid until after my card was swiped. She was nice about it but I had booked and paid for this trip well in advance so that was a bummer. The first morning we were met with a 6am alarm that nobody was considerate enough to turn off beforehand. The next morning before our check out we were met with constant phone calls , first one being at 6am (asking when breakfast was) along with several other phone calls for different needs. Really upset because we are constantly up visiting Viera as our family lives there and the stay at the resort was really a bummer this time.

Great space for families

Very family and pet friendly. In the room kitchen was great.

Room and hotel was comfortable, nice, and clean. Service was excellent. The only thing that would have made my family stay better was breakfast choices are very limited. I would recommend this hotel to family and friends and plan to stay at Home2Suites again in the future!!!

Be wary of Chelsea at the front desk. She is a mean person. Made our kids cry and called the police on us.