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Holiday Inn Express Mystic, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (38)

About the hotel

An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Located in Mystic, Holiday Inn Express Mystic, an IHG Hotel is in the city center. Williams Beach and Esker Point Beach reflect the area's natural beauty and area attractions include Mystic Aquarium and Institute for Exploration and Mystic Seaport - The Museum of America and the Sea. Looking to enjoy an event or a game while in town? See what's happening at Waterford Speedbowl or Mohegan Sun Arena.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Theodore Francis Green State Airport
59 km from this hotel
Bradley International Airport
87 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Mystic, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

38 reviews

Review data

5 star reviews

45%

4 star reviews

29%

3 star reviews

13%

2 star reviews

5%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Mystic, an IHG Hotel

Showing 1 - 10 of 38 reviews

Latest reviews (38)

S

Samantha

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

Evening manager was the kindest person ever. We got to the hotel at 7:50 not realizing that the pool closed at 8:00. Manager kept it open until 8:30 for us because he knew it had been a very hot day for all. My family greatly appreciated it. I will not forget that kindness.
D

Dianna

22 Apr 2024 - 23 Apr 2024
reviewed on expedia

1 out of 5 stars

My children developed a rash after going in the pool and hot tub. My son was covered from head to toe and needed a course of antibiotics. Dirty place
K

Kristina

17 Apr 2024 - 18 Apr 2024
reviewed on expedia

3 out of 5 stars

Its what you would expect from a Holiday Inn. Simple, clean, quiet. But the pull out sofa in a King room isnt the most convenient set-up. You have to request the bedding from the front desk and there is a very heavy, bulky coffee table right in front of the sofa with nowhere to really put in the room once the pull out is open. Elevator was out of order the day we were checking out and we were on the 2nd floor so that was inconvenient. The indoor pool is small and the chemicals are overpowering, just sitting in the pool area watching your kids makes your eyes burn.
M

Michelle

16 Apr 2024 - 17 Apr 2024
reviewed on expedia

5 out of 5 stars

It was exactly as advertised and PERFECT for families. The location was terrific. Breakfast was just okay, but the pool was great for the kids.
Y

Yessenia

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

2 nights stay for family of 3 including toddler. PERFECT location. We walked to most places except Mystic Pizza. Highly recommend Pink Basil and Seaview. Returning back to enjoy Seaport Museum.
C

Cindy

15 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Great location and family friendly .
A

Ashley

25 Feb 2024 - 27 Feb 2024
reviewed on expedia

5 out of 5 stars

This hotel was an excellent value for the cost. It was clean, the rooms were spacious, and the staff were extremely helpful and accommodating. It is conveniently located to all Mystic attractions including the Aquarium, downtown, and many restaurants. It's perfect for a little getaway and very family friendly.
J

Jahira

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our stay for a little family get away. The kids loved the pool. We stayed on the 2nd floor and will request the 3rd next time because we heard the guests above us clearly and it was disturbing while we tried to sleep.
G

Gabriela

18 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

Great stay!! Had 3 kids with us and it was very affordable and convenient
T

Thomas

18 Feb 2024 - 20 Feb 2024
reviewed on expedia

4 out of 5 stars

Didn’t like the fact that we could not use the hot tub, because on the children swimming in it.
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