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Hampton Inn & Suites Mystic

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

Families love the Hampton Inn & Suites Mystic for its welcoming atmosphere and family-friendly amenities. The hotel's convenient location, close to attractions like the Mystic Seaport and aquarium, is a major plus. Kids enjoy the indoor pool with its toys and the fun hot chocolate bar. While some guests mention noise levels due to other families, many highlight the positive aspects, such as a great breakfast and incredibly friendly staff.

Guest highlights

The indoor pool with toys for kids
The fun hot chocolate bar
The friendly and accommodating staff
The convenient location, close to the Mystic Seaport and aquarium

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Mystic, Hampton Inn & Suites Mystic is in the historical district and near a train station. Mystic Seaport - The Museum of America and the Sea and Denison Pequotsepos Nature Center are cultural highlights, and some of the area's popular attractions include Mystic Aquarium and Institute for Exploration and Dinosaur Place at Nature's Art. Mystic Seaport and Charles W. Morgan at Mystic Seaport are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Theodore Francis Green State Airport
59 km from this hotel
Bradley International Airport
87 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Mystic
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

52%

4 star reviews

24%

3 star reviews

12%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Mystic

Showing 1 - 10 of 25 reviews

Latest reviews (25)

S

Sharon

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

3 out of 5 stars

It was very noisy. There were lots of families. Walls and floors must be thin.We could hear sounds of people from other rooms, that made it difficult to sleep.
A

Amanda

1 Mar 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

Visiting family for tye weekend. Loved the hot chocolate bar with the St Patricks Day theme! Great for the kids. Love that the pool had toys for kids to play with. Great hotel for families! Although the downside of all the happy kids, is it can be a little loud.
K

Kelsey

16 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

Pros: Great location, the breakfast bar was fantastic, the room was clean Cons: The shower was weird (low shower head, super high tub, hard to get in and out of), you can hear everything happening in the hallway and there were several families with kids who were running up and down the hall
E

Elizabeth

16 Feb 2024 - 18 Feb 2024
reviewed on hcom

4 out of 5 stars

Overall the stay was great! Comfy beds, clean rooms, courteous employees. The indoor pool was clean and warm. The coffee and hot coco bar was awesome. Close to seaport and very close to aquarium. Great place for families.
A

Anna

20 Jan 2024 - 21 Jan 2024
reviewed on hcom

5 out of 5 stars

Wonderful, family friendly hotel. Great breakfast. Excellent location. Kind and helpful staff. We will definitely be back!
D

Donna

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

4 out of 5 stars

The staff was incredible. The kids running the hallways and running upstairs were unbelievably loud. Our dogs were quieter than the kids - but that’s not the hotel’s fault. My senior mother was very impressed and very pleased.
T

Teresa

1 Sept 2023 - 3 Sept 2023
reviewed on orbitz

5 out of 5 stars

We had a wonderful time with our family!!
A

ASHLIE

13 Aug 2023 - 16 Aug 2023
reviewed on orbitz

1 out of 5 stars

We have never stayed at this Hampton Inn before and thought we would check it out. We had our two children with us. We were extremely disappointed in the condition of our room. The tub had what looked like enamel worn off exposing the tub and rust. Therefore I was not able to bath my kids in the tub. The bed had an exposed sharp metal piece of frame on the bottom which my husband severely cut his leg on. He most likely needs stitches. The breakfast was terrible. My kids wanted orange juice and what came out of the machine was water tinted slightly yellow. Needless to say we will never be staying at this hotel again. For the price tag we would have expected it to be better quality. Disappointed we spent $1000 to stay at this hotel.
C

Christina

19 Jul 2023 - 20 Jul 2023
reviewed on orbitz

5 out of 5 stars

Took my kids for a one night getaway. The staff was very friendly and accommodating. Breakfast staff were on top of things and had good options. The pool area was clean and we were happy to have lots of towels available. Found out at check out that the cost of the room was actually cheaper than I thought. Would stay again.
J

JACQUELYN

8 Jul 2023 - 9 Jul 2023
reviewed on orbitz

5 out of 5 stars

We have stayed here before (family of 4, 2 young kids) and this time was as pleasant as the others. My children actually noticed how nice the staff was. They gave them coloring books and crayons on our way out to dinner which made their day. Can't forget the lollypops on the counter too. They were also more than happy to give me a town map when I asked. The room/bathroom was clean, the pool was great. The hotel is convenient to everything in Mystic. Zero complaints! We had a wonderful overnight stay and will most definitely be back in the future. We come to Mystic yearly and this is usually our go to hotel. Thanks for a great weekend!!
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