The Hotel Denver

We were so excited to stay at the Hotel Denver! Then.... we arrived. The entire lobby was completely under construction! We would have not booked there if we had known but there was no mention of the construction zone. They had a folding table for the check in counter. The kid at the front desk was nice enough but he didnt even bother telling us that we could park in their parking area prior to getting into our room. We ended up paying $27 for 3 hours of parking that could have been validated by Hotel Denver. When we did finally check in, we had to unload our car, go park and walk completely around the main entrance into a side door with our luggage. Then we were charged a one time parking fee of $20 & a pet fee of $50!! Both of which were NOT listed on our reservation confirmation! Why a parking fee? We are staying at your hotel?? The kids at the front desk ignored us when we walked by as they were on their phones. The shower had hair all over it, the floors were clearly dirty, the bed was messily made, as if in a hurry & there was NO hairdryer! We would have called the front desk to request a different room but there was NO phone. The coffee shop was supposed to open at 6am, no one got there until 7:30, & we were told the oven was broke so no hot breakfast option. This was NOT worth the price.

This was a gem for us. We had a room that was like a small apartment. Great for staying with 2 grown children. Bar downstairs had great food. Close to everything. Amazing helpful staff.