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Annette
7 Aug 2024 - 9 Aug 2024
reviewed on hcom
4 out of 5 stars
This hotel is a very family friendly resort - great small pool and whirlpool for kids indoors. Free breakfast was good. The front staff could have been a little more helpful and attentive. They need to welcome guest and explain more about the facility when you check in. We just knew about the free breakfast from friends and we had to explore to find the pool weight room etc.
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Janna
12 Jul 2024 - 15 Jul 2024
reviewed on hcom
3 out of 5 stars
The rooms were very nice and clean, however, they did not have a smart tv, which is pretty common these days. The breakfast was also very good and the lobby was nice. However, the walls were extremely thin- we could hear dogs barking and kids yelling frequently. And the attention to detail throughout the hotel regarding cleanliness was disappointing- elevators had busted buttons and were dirty, there were random holes in a few of the walls, etc. The pool was extremely small and the hot tub was dirty, plus there was a very unpleasant smell on the pool level. I guess if you're staying in Glenwood you'll most likely visit the hot springs anyway, but my daughter was really disappointed in the pool. They also asked me if I wanted daily housekeeping and I said yes, but the housekeepers never once came to my room over a 3 night stay. I think next time we will stay elsewhere.
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Brian
29 Jun 2024 - 30 Jun 2024
reviewed on hcom
3 out of 5 stars
2 members of my family got sick from eating breakfast. We also noticed they were serving spoiled milk. Sausage was badly undercooked. Charging $260 for a mediocre room and then getting served a horrendous breakfast wasnt great. Also the parking is a mess its not clear where you can or cant park in the back parking lot. Elevators are all on the verge of disaster. We have stayed here numerous times. This was the most disappointing.
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Carlos
25 Apr 2024 - 26 Apr 2024
reviewed on expedia
5 out of 5 stars
I and my family love this place clean i love ❤️
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VICTORIA
5 Apr 2024 - 7 Apr 2024
reviewed on expedia
3 out of 5 stars
The price for the room was great, it was very kid friendly, and we enjoyed the pool, and the convienience of the location and closeness to all that Glenwood springs has to offer. I found that the hotel room was not as clean as it should be, the bathroom had disgusting stains on the walls, and there was a leftover dirty towel hanging on the back of the door, there were gross stains on the pull out couch, and the chairs in the room.
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Jamie
29 Mar 2024 - 31 Mar 2024
reviewed on orbitz
5 out of 5 stars
We appreciated the fact that we were able to book a room that fit our entire family (7 people). The breakfast was good, the room was clean and the staff was friendly. We would definitely stay again.
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wendi
17 Mar 2024 - 19 Mar 2024
reviewed on hcom
5 out of 5 stars
Rented a suite for 6 people. Clean, comfortable room on the 4th floor. Everything was great and my kids really enjoyed staying here
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Liza
29 Feb 2024 - 2 Mar 2024
reviewed on hcom
4 out of 5 stars
We stayed in a double queen suite. The room was large, clean and comfy. I loved how pet friendly this hotel was!! The hotel is conveniently located right by all the family fun stuff, but the traffic sounds were sort of loud. Overall, we had a great stay in Glenwood Springs.
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Yolanda
5 Jan 2024 - 7 Jan 2024
reviewed on expedia
5 out of 5 stars
Second time, my family and I have stayed here. Always a great experience.
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Carol
15 Oct 2023 - 17 Oct 2023
reviewed on hcom
5 out of 5 stars
Room was clean, beds were comfortable, nice nature Colorado art throughout. Walkable location. Pool was small, but still fun for kids. Breakfast was amazing! It was a buffet of about 20 choices, and besides the usual breads & sweets they had a nice hot bar which included not only eggs, sausage, potatoes, biscuits & gravy, but also chips, jalapenos & a very mild but fantastic CO green chili! Only complaint would be thin walls - we could hear everyone in the hall & hair dryers.