Comfort Inn & Suites Ventura Beach

This is an older hotel with no real breakfast available. I was expecting a meal but instead got a voucher for Der Weinersnitzel. Are you kidding? There's a McDonalds across the street and they couldn't do a voucher there? At check-in the desk staff asked me and another gentleman to please wait while they checked if any rooms were ready. So as we are sitting patiently waiting, two other people come in and the desk staff checks them in as if we aren't even there. When I brought this to there attention, they continued to assist the others and made us wait. Tiny TV in room, room cleaned only upon request, coffee at the desk was cold, and the area surrounding the hotel is not a great neighborhood. It was convenient location to the parks and beach, right off the highway.

Everyone was nice and helpful and we loved the to go breakfast. Room was perfect for a family of 6

Great room, great location, clean. Only complaint is our kids were scolded for being too loud and for “slamming” the door but all night it sounded like someone was opening and closing our door because the doors around us were so loud. So definitely the fault of my kids.

The hotel staff went out of their way to accommodate our large family on short notice.

Worst Hotel ever, Bates Motel. 1. Weird staff that made you feel uncomfortable; men describing Female & their body parts 2. Pictures are nothing like what it really looks like. 3. It smells disgusting worst we have smelled; like a HIGHSCHOOL locker room. I requested a Non Smoking room and it was a smokers room. We complained and They said that was their last room. 4. Used towels, hair in shower (pubic) water pressure was horrible 5. 2 additional vents but there were not vents (weird) they had sheet rock. 6. No parking available, we were told there were 42 rooms but no parking 7. Customer service was the worst; no acknowledgement 8. Entrance to rooms was so weird through little hall way next to reception 9. No breakfast on the go 10. We did not sleep; no cancellation option. Even if you had COVID. We arrived very late and we had no option. Do not stay here! Weird feeling of cameras in the room. We only stayed with our family and left as soon as our kids woke up.

Associate at the desk was very professional and helpful. Although we left early due to a family emergency our stay was wonderful.

whether you like this motel is dependent on what you were expecting and what you need it for. Pros: very clean; staff kind and helpful (gave easter egg to my kid; provided additional towels & TP upon request), quick breakfast provided; convenient location; washer/dryer onsite; window opened for fresh air; when window was closed the soundproofing was amazing Cons: only one washer/dryer which gave me concern if others needed to use it at the same time, so we used it not at the time we wanted to make sure we had access to it; breakfast was convenient but not particularly tasty - it was a prepackaged pastry, granola bar, and bottle of water in a plastic bag (this would be excellent if you truly need grab n go or were concerned about Covid transmission, but if you were hoping for something a little healthier then you would be disappointed); also I wish there had been a pool (my fault - i mixed it up with another hotel that had a pool when I did my booking); I like that the general trend on motels these days seems to be to not clean every day and also to let you use the same towels for a few days. I feel that this provides more privacy and is more eco-friendly. I just wish hotels would provide more towel racks since we need to hang up our towels! also, let's ditch the tiny shampoo bottles and install soap pumps inside the showers - more eco friendly still :)

I admit I probably wasn't paying attention but I was disappointed that there isn't a pool. (Probably not as disappointed as my son but I did feel bad.) It's very convenient to the Harbor and the ferry to the Channel Islands. The hotel is clean and my husband slept ok but I swear I've never been in a more uncomfortable bed. On our 2nd nite there the room next to us began to blast their music at 10:00 pm exactly. After a few minutes of thinking they might find the volume control and correct their mistake we called the front desk and they said they'd take care of it but they didn't. (We knew because we didn't hear a phone ring next door and the walls are obviously thin). Several minutes later we tried again. This time we heard the phone ring and the music immediately was turned off. It wasn't a big deal but it was inconvenient and we didn't want to complain but we had to. If I'd had little children (mine is a teenager), I'd have been ticked. On the up side, the breakfast offered at Denny's was fine, even good (and we're not Denny's fans). And the service there was excellent.

Perfect room for our family and great that breakfast was included

Very comfortable motel, offer a voucher for breakfast at the local Dennys across the street. Short walk to beach. Great spot for family, couples or singles. Staff was always helpful and caring.