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Palm Garden Hotel

3 star hotel
Kids stay free
9/10 Excellent
(1117 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Palm Garden Hotel offers a relaxing atmosphere with beautiful landscaping and spacious, clean rooms. Families will appreciate the complimentary breakfast, though options may be limited. While some noise issues have been reported, many guests highlight the friendly staff and convenient location. The outdoor areas are a particular draw, with a pool and ample space for children to play. However, please note that some guests have reported issues with cleanliness and the sliding bathroom door.

Guest highlights

The beautiful gardens provide a safe outdoor space for children.
The complimentary breakfast, although basic, offers sufficient options for a hearty meal.
The friendly and attentive staff contribute to a welcoming atmosphere.
The spacious and clean rooms offer a comfortable stay.

About the hotel

An outdoor pool, a fitness center, and a business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Located in Thousand Oaks, Palm Garden Hotel is in the suburbs and in a regional park. Travelers eager for a bit of culture can stop by Civic Arts Plaza, while those wishing to experience the area's natural beauty can explore Conejo Valley Botanic Garden and Gardens of The World. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Fence around the pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free cooked-to-order breakfast available 6:30 am–9:00 am on weekdays and 7 am–9:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

Things to do

Fitness center
Outdoor pool

Outdoor

Firepit
Garden
Outdoor furniture
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas
Renovated entire property - august 2019

Nearest Airports

Airplane
Bob Hope Airport
51 km from this hotel
Los Angeles International Airport
54 km from this hotel
Long Beach Airport
81 km from this hotel
map

Reviews that mention...

Family Reviews

for Palm Garden Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

60%

4 star reviews

25%

3 star reviews

5%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Palm Garden Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

L

Lori

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Classy and stylish boutique hotel. Beautiful garden and updated rooms. The restaurant attached to the hotel was amazing! Beautiful decor and delicious food. Our kids enjoyed the pool and ping-pong. Breakfast was adequate and seating area was comfortable with outdoor patio option. Would love to return to this hotel!
S

Sabrina

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

4 out of 5 stars

Check in and out was super easy, grounds are clean and kept up, pool was lovely and our kids had a great time. Rooms are clean and comfortable, the cons were the breakfast- very basic and boring, would recommend serving yogurts, waffles, fresh fruit and better coffee. Also the pillows were uncomfortable, seemed like rags stuffed into a pillow case. Other than that the place was nice, especially the architecture and decor, would stay again.
M

Michelle

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

4 out of 5 stars

Ran out of pool towels multiple times. Also only 3 small towels provided for a room booked with 1 adult, 3 kids. Beds were okay. Hotel was quiet. I recommend the garden view rooms. Beautiful landscaping. Breakfast lacked options. Only cereal option was plain cheerios for breakfast. The rest of the breakfast options were comparable to a low end motel. I was surprised that the complimentary breakfast wasn’t better for a nearly $300 per night hotel stay.
T

Tiffany

26 Jan 2024 - 27 Jan 2024
reviewed on expedia

5 out of 5 stars

The hotel and property was clean and great. Clean and comfy rooms. You can hear a lot of noise through the walls. Especially crying kids but that was a parenting problem not the hotel.
T

Tamara

1 Jan 2024 - 2 Jan 2024
reviewed on expedia

5 out of 5 stars

Amazing garden. Particularly loved that my kids could be outside without directly being on a parking lot or road. Loved that they had actual sourdough bread and freshly made oatmeal. Place looks great, staff is super friendly and feels a bit like a family.
A

Amber

15 Nov 2023 - 17 Nov 2023
reviewed on hcom

3 out of 5 stars

The floors were so dirty in my room. It was really gross. I had to wear socks so my feet wouldn’t be black. I had to knock dirt off my feet before getting in bed to keep from dirt getting in the bed, but, managing that with a toddler was next to impossible. Having a toddler there with a dirty floor was disgusting. Additionally, the ventilation was terrible. After 2 showers the room got humid and condensation was on the windows for the entire stay. I don’t usually complain, but this one was worth the time. Pretty bummed out on this experience.
N

Natasha

19 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

This hotel exceeded my expectations. Wonderful and attentive staff. I was able to use the gym and other amenities freely and comfortably. The breakfust buffet had great options for adults and kids, though basic it was perfect if you needed a hearty meal. The room was an adequate size and gave a studio feel, which included a fridge, freezer and microwave. The toiletries were superb, they provide mouthwash, make-up remover and shower cap as basic items in the bathrooms. The showerhead was everything especially after a long day of running around. Overall, I would definitely recommend this hotel to other travelers looking for a home away from home.
J

Jonathan

1 Sept 2023 - 3 Sept 2023
reviewed on orbitz

1 out of 5 stars

Huge party went after hours literally right below the entire 2nd floor. Management did nothing. They did nothing to stop the partygoers, nothing to relocate me and my family to another room….nothing. When I threatened to call the Sheriff, they basically pressed me to as they had zero control. Sheriff came twice, was super nice. Will never stay here again and would not recommend to others for what happened and several other minor reasons. Poor, poor management.
L

Linda

20 Jul 2023 - 23 Jul 2023
reviewed on orbitz

5 out of 5 stars

Had an Amazing stay at the Palm Garden Hotel. Quite the hidden gem. Super Convenient to everywhere that we were going over the long weekend. Clean rooms. Very accommodating staff. Free Parking, Free Hot Breakfast every morning. The pool was Great!! Way too many little ones allowed in the Hot Tub which was the only negative thing we experienced during our stay. Will definitely stay there again!!
D

Diana

19 May 2023 - 21 May 2023
reviewed on hcom

4 out of 5 stars

It was a nice hotel I just wish they had not booked such a large soccer travel team the kids took over the pool and jacuzzi we were not able to enjoy it . There was no parent supervision kids were running wild through out the hotel
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