Palm Garden Hotel

About the hotel

An outdoor pool, a fitness center, and a business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Located in Thousand Oaks, Palm Garden Hotel is in the suburbs and in a regional park. Travelers eager for a bit of culture can stop by Civic Arts Plaza, while those wishing to experience the area's natural beauty can explore Conejo Valley Botanic Garden and Gardens of The World. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)

Fence around the pool

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free cooked-to-order breakfast available 6:30 am–9:00 am on weekdays and 7 am–9:30 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Things to do

Fitness center

Outdoor pool

Outdoor

Firepit

Garden

Outdoor furniture

Pool cabanas (surcharge)

Pool umbrellas

Terrace

Conveniences

Ballroom

Banquet hall

Elevator

Front-desk safe

More

Designated smoking areas

Renovated entire property - august 2019

Show less...

Nearest Airports

Bob Hope Airport

51 km from this hotel

Los Angeles International Airport

54 km from this hotel

Long Beach Airport

81 km from this hotel

Reviews that mention...

All reviews (20)pool (11)clean (8)staff (7)parking (2)location (2)dining (1)accesibility (1)

Family Reviews

for Palm Garden Hotel

4 out of 5 stars

20 reviews

Review data

5 star reviews

60%

4 star reviews

25%

3 star reviews

5%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Palm Garden Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

L

Lori

29 Jun 2024 - 30 Jun 2024

reviewed on expedia

5 out of 5 stars

Classy and stylish boutique hotel. Beautiful garden and updated rooms. The restaurant attached to the hotel was amazing! Beautiful decor and delicious food. Our kids enjoyed the pool and ping-pong. Breakfast was adequate and seating area was comfortable with outdoor patio option. Would love to return to this hotel!

S

Sabrina

22 Jun 2024 - 23 Jun 2024

reviewed on expedia

4 out of 5 stars

Check in and out was super easy, grounds are clean and kept up, pool was lovely and our kids had a great time. Rooms are clean and comfortable, the cons were the breakfast- very basic and boring, would recommend serving yogurts, waffles, fresh fruit and better coffee. Also the pillows were uncomfortable, seemed like rags stuffed into a pillow case. Other than that the place was nice, especially the architecture and decor, would stay again.

M

Michelle

21 Jun 2024 - 22 Jun 2024

reviewed on expedia

4 out of 5 stars

Ran out of pool towels multiple times. Also only 3 small towels provided for a room booked with 1 adult, 3 kids. Beds were okay. Hotel was quiet. I recommend the garden view rooms. Beautiful landscaping. Breakfast lacked options. Only cereal option was plain cheerios for breakfast. The rest of the breakfast options were comparable to a low end motel. I was surprised that the complimentary breakfast wasn’t better for a nearly $300 per night hotel stay.

T

Tiffany

26 Jan 2024 - 27 Jan 2024

reviewed on expedia

5 out of 5 stars

The hotel and property was clean and great. Clean and comfy rooms. You can hear a lot of noise through the walls. Especially crying kids but that was a parenting problem not the hotel.

T

Tamara

1 Jan 2024 - 2 Jan 2024

reviewed on expedia

5 out of 5 stars

Amazing garden. Particularly loved that my kids could be outside without directly being on a parking lot or road. Loved that they had actual sourdough bread and freshly made oatmeal. Place looks great, staff is super friendly and feels a bit like a family.

A

Amber

15 Nov 2023 - 17 Nov 2023

reviewed on hcom

3 out of 5 stars

The floors were so dirty in my room. It was really gross. I had to wear socks so my feet wouldn’t be black. I had to knock dirt off my feet before getting in bed to keep from dirt getting in the bed, but, managing that with a toddler was next to impossible. Having a toddler there with a dirty floor was disgusting. Additionally, the ventilation was terrible. After 2 showers the room got humid and condensation was on the windows for the entire stay. I don’t usually complain, but this one was worth the time. Pretty bummed out on this experience.

N

Natasha

19 Oct 2023 - 22 Oct 2023

reviewed on hcom

5 out of 5 stars

This hotel exceeded my expectations. Wonderful and attentive staff. I was able to use the gym and other amenities freely and comfortably. The breakfust buffet had great options for adults and kids, though basic it was perfect if you needed a hearty meal. The room was an adequate size and gave a studio feel, which included a fridge, freezer and microwave. The toiletries were superb, they provide mouthwash, make-up remover and shower cap as basic items in the bathrooms. The showerhead was everything especially after a long day of running around. Overall, I would definitely recommend this hotel to other travelers looking for a home away from home.

J

Jonathan

1 Sept 2023 - 3 Sept 2023

reviewed on orbitz

1 out of 5 stars

Huge party went after hours literally right below the entire 2nd floor. Management did nothing. They did nothing to stop the partygoers, nothing to relocate me and my family to another room….nothing. When I threatened to call the Sheriff, they basically pressed me to as they had zero control. Sheriff came twice, was super nice. Will never stay here again and would not recommend to others for what happened and several other minor reasons. Poor, poor management.

L

Linda

20 Jul 2023 - 23 Jul 2023

reviewed on orbitz

5 out of 5 stars

Had an Amazing stay at the Palm Garden Hotel. Quite the hidden gem. Super Convenient to everywhere that we were going over the long weekend. Clean rooms. Very accommodating staff. Free Parking, Free Hot Breakfast every morning. The pool was Great!! Way too many little ones allowed in the Hot Tub which was the only negative thing we experienced during our stay. Will definitely stay there again!!

D

Diana

19 May 2023 - 21 May 2023

reviewed on hcom

4 out of 5 stars

It was a nice hotel I just wish they had not booked such a large soccer travel team the kids took over the pool and jacuzzi we were not able to enjoy it . There was no parent supervision kids were running wild through out the hotel