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Hayes Mansion, San Jose - Curio Collection by Hilton

4 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1008 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Hayes Mansion offers a memorable stay for families. Children particularly enjoy the pool and the surrounding outdoor areas, perfect for playing. Many guests praise the friendly and helpful staff. While some rooms may be smaller than expected, they are described as comfortable and charming. The hotel's convenient location near a park is also a plus for families.

Guest highlights

The pool and outdoor areas, ideal for children to play
The friendly and helpful staff
The convenient location near a park

About the hotel

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.

Nearby attractions

In the suburbs, Hayes Mansion, San Jose - Curio Collection by Hilton is in South San Jose, a neighborhood in San Jose with great shopping. The area's natural beauty can be seen at Martial Cottle Park and History Park, while Viet Museum and San Jose Institute of Contemporary Art are cultural highlights. Santa Clara County Fairgrounds and Logitech Ice Rink are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee daily 8:00 am–11:00 am: usd 8.5 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar in shower
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Billiards/pool table
Outdoor pool
Spa tub

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Gift shop/newsstand
Library

More

Designated smoking areas

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
15 km from this hotel
Metropolitan Oakland International Airport
62 km from this hotel
San Francisco International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Hayes Mansion, San Jose - Curio Collection by Hilton
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

18%

3 star reviews

6%

2 star reviews

0%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Hayes Mansion, San Jose - Curio Collection by Hilton

Showing 1 - 10 of 17 reviews

Latest reviews (17)

J

Jill

21 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Amazing property. Kind and helpful staff team. Wonderful pool. Pet and family friendly.
T

Tina

7 Jun 2024 - 8 Jun 2024
reviewed on travelocity

5 out of 5 stars

One of the best stay we’ve ever had! My family and I enjoyed our room and the pool! The staff were kind, friendly and helpful. We couldn’t be more happier. We are definitely returning very soon. Wish our stay was longer
b

beth

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Fun beautiful place! Rooms were smaller than expected as I learned 3rd party sites often manipulate how rooms look. Comfortable, charming, and the decor are the highlights. Kids loved the pool and easy open outdoor areas for families to hang out and play.
S

Scott

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Shane Williams made our stay at Hayes memorable. My family enjoyed the facility so much, we returned there for our next visit. Staff is friendly & helpful, & security team was on point. Thank you Eddie for your knowledge of the property, very professional. We’ll be back for sure 💯
R

Rayna

4 Aug 2023 - 6 Aug 2023
reviewed on hcom

4 out of 5 stars

We were in town for a family reunion & Hayes is our favorite place to stay near family. It’s clean, safe & the kids love the pool. I only wish breakfast was included in the stay.
S

Scott

3 Aug 2023 - 4 Aug 2023
reviewed on expedia

5 out of 5 stars

It has very good service. It’s a nice place to come with your family
T

Tabitha

18 May 2023 - 20 May 2023
reviewed on hcom

1 out of 5 stars

We checked out after an hr of being there . Room smelled like smoke , I have children with me , found dirty cups under the bed , the pool is dirty , spa is green , after letting the front desk know that we will not be staying there and checking out . We were told bc we already checked in we will not be getting a refund . DO NOT STAY HERE .
B

Betsy

3 Mar 2023 - 6 Mar 2023
reviewed on orbitz

4 out of 5 stars

Restaurant staff were excellent. Plenty of room for our large family to gather and visit.
I

Iman

21 Feb 2023 - 25 Feb 2023
reviewed on orbitz

1 out of 5 stars

There was a power outage for one full day and the staff did nothing to provide for or update the guests. All the hallways were pitch dark and the main doors were left open so anyone could walk in creating a big safety concern. I never saw any security personnel in the hallways or otherwise reassuring guests of safety. Neve have I been contacted during or even after the outage with an update or an apology for the terrible night that I had there with no power, internet, heat or water. As a solo traveller I couldn't even leave my room to get an extra blanket cause there was no way back. Very disappointed in how the management is running this place (lack or concern and rude) There is no emergency plan and the staff lacks the slightest care for their guests. disappointed to know this place is part of the Hilton family!
S

Skye

25 Dec 2022 - 26 Dec 2022
reviewed on hcom

5 out of 5 stars

Haven't been here in years, because at the time we acquired a dog, they didn't allow pets. So glad I checked this year to see if that had changed. Our 2 queen room was roomy and really, really pretty. It felt so clean and comfy. We wished we were staying longer than one night. The park right there is gorgeous, and a perfect place to take a walk with pets and kids. The place really charmed the heck out of us, and we will be back anytime we come into town. Love, love, loved it.
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