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Hotel Zelos San Francisco, a Viceroy Urban Retreat

4 star hotel
Connecting rooms
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area.

Nearby attractions

Hotel Zelos San Francisco, a Viceroy Urban Retreat is located in Union Square, a neighborhood in San Francisco, and is in a shopping district and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pier 39 and Westfield San Francisco Centre. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Looking to get your feet wet? Windsurfing, sailing and surfing/body boarding adventures can be found near the property. Guests appreciate the hotel's convenience to public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-20 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Shopping mall

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Renovated entire property - june 2019
Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
18 km from this hotel
San Francisco International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Zelos San Francisco, a Viceroy Urban Retreat
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Zelos San Francisco, a Viceroy Urban Retreat

Latest reviews (3)

M

MA DE LOURDES

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

I traveled with my family and the staff is the most helpful in every way, specially Jeff in the front desk, the Hotel is very well located is easy to walk to China Town, Union Square, and many fine stores and gallery, transportation is right there where ever you want to go, I highly recomend it for leisure or bussiness, great property
A

19 Feb 2023 - 20 Feb 2023
reviewed on hcom

5 out of 5 stars

Safe (liked that the hotel doesn’t open unless you have a key). Clean. Front desk Nabih was professional and made us feel welcome even though he was the only person working at the moment and was getting very busy. First time I came here as a couple and 7 years later I came to stay with my child. Had a very pleasant stay and would stay here again for the customer service & location!
A

20 Jul 2022 - 21 Jul 2022
reviewed on hcom

2 out of 5 stars

This is one of those 'cool' hotels that doesn't have a sign outside because who would want to find their hotel? The room was quite small but comfortable. It was clean and the bed was comfy. That being said, they had a live performance going on in the outdoor bar in the center of the building that went quite late with profanity and lewd language. I had to work the next morning at 6. When I asked to be moved to the outside perimeter of then building I was told that all rooms were taken, yet I personally witnessed multiple parties check in after me. I was also advised at 830 that the show would be ending soon. It did not end soon. All I am saying is beware! If you need to get to bed early or have young children, this is not the place for you.
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