Hampton Inn & Suites Palm Desert

I could not use the TV as there was no guide in the room so I had no idea what channels I was looking at. There was also no way to access any kind of a channel guide on the remote. I called the front desk and they sent up a printed channel guide because there wasn't one in the room along with a maintenance man who also didn't know what to do. He said he had been getting complaints about this for weeks! Apparently the hotel switched from DirecTV to spectrum. So there was no way we could watch a movie and there wasn't any way to really determine how to find a particular channel. Even the guide they gave me from the front desk was confusing. There was a QR code in front of the TV to supposedly access the channels but then I was told at the front desk that that needed to be updated and it also was not accurate! This whole experience was really frustrating. Also I wanted to print out my boarding passes and was unable to do so because the printers didn't work! I tried to access American airlines on the computer in the business center and was unable to get a connection! in the . One gentleman at the front desk was kin enough to give me his business email and said he would print out my boarding passes for me. I ended up being able to get the mobile passes. I just felt there was a lot of disorganization and lack of attention to detail especially with these two instances. I have family in Palm springs but honestly because of this I don't think I would stay at this Hampton inn again.

A well kept facility that is appropratie for family and guests of all ages.

nly sparsely occupied, a family with screaming children was roomed immediately next door.

Staff was very welcoming, professional and helpful. I booked a 2 queen suite, It was bigger than expected. 6-8 people sleep there comfortably. The only thing I disliked was that you can hear the people on the upstairs floor walking around their room. It might have been kids jumping around, kids will be kids.

It was a comfortable stay for my family and 2 pups. The room was a nice size and there was plenty of parking. There is a Starbucks, fast food and a gas station within the parking lot. Breakfast was yummy and plentiful!

Book Hampton Inn & Suites as a last minute getaway for the family. Couldn't be happier with the hotel or the location. From coffee and fresh baked cookies in the lobby, to free hot breakfast (kids love DIY waffles!), to the cleanliness of the room, everything was just right. The icing on the cake was the Anytime Fitness across the street and Starbucks next door. Everything was just right.

Nice hotel, love that they allowed my furbaby.