Sanctuary Beach Resort

Friendly & courteous staff. Although there was a hiccup in our "ocean view" reservation-- I was called day of by front desk manager (Giselle) that the room we booked was no longer available and was given an alternate "partial ocean view". Explained that it was a momentous family time and needed to be close to family-she was able to accommodate us and comp for SALT & WOOD restaurant. Beautiful Resort, Clean and Spacious. Can't wait to go back!

All of the staff at the sanctuary were amazing, they made sure we were taken care of and even went above and beyond a few times. The view was amazing and the fire pits were fun for the entire family.

Had a great time with my family!

We had a partial ocean view from the room and patio which was fantastic. The room comes with beach towels and a warm throw for sitting on the patio. The staff was always helpful and cheerful. We ate at the restaurant once before this stay and both times it was excellent. The only thing is I purchased a 40.00-50.00 bottle of wine in the gift shop and was charged 80.00. The price was not marked on the bottle nor was there signage. I realized the price when I received my bill. I was told afterwards that the restaurant is in charge of the gift shop. So the price reflects what the restaurant would charge for the bottle. Now I know to be more diligent about asking the price ahead of time or bring a bottle from the local store. Having said that, we have family that lives in the area and will definitely be staying here again.

I was a bit disappointed because for the amount that I paid, I expected the room to be a bit more luxurious and clean. The photos shown of the rooms were deceiving. They looked so fancy and clean. The room needs to be updated, or deep cleaned. The carpet looked old, and sofa was old and dirty too. There was mold in the sink. Staff was friendly. Pillows smelled like wet dog. I liked the private beach, the area for kids, and the bonfires at night. The fireplace kept turning off and on, there’s no temperature control in the room. I’ve stayed in hotels much cleaner and nice than this one.