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InterContinental the Clement Monterey, an IHG Hotel

4 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

The InterContinental The Clement Monterey is a great option for families visiting Monterey. While the pool is small, the hotel's convenient location next to the Monterey Bay Aquarium and various restaurants is a major plus. Families appreciate the friendly and accommodating staff, who are often willing to help with early check-in and other requests. The on-site restaurant offers delicious food and is accommodating to children. Many guests highlight the comfortable rooms and quiet atmosphere, ensuring a restful stay.

Guest highlights

The incredibly friendly and accommodating staff
The hotel's incredibly convenient location next to the Monterey Bay Aquarium and local restaurants
The comfortable and quiet rooms offering a peaceful atmosphere
Delicious on-site restaurant that caters well to families

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.

Nearby attractions

Located in Monterey, InterContinental the Clement Monterey, an IHG Hotel is in the historical district and on the waterfront. Monterey Bay Aquarium and Pacific Grove Museum of Natural History are local attractions and those in the mood for shopping can visit Cannery Row and American Tin Cannery. Maritime Museum and Dali17 Museum are also worth visiting. With kayaking, scuba diving, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Pool gate

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Continental breakfast available for a fee daily 7:00 am–10:30 am: usd 15-35 for adults and usd 15-35 for children

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Shopping
Spa tub
Wine tasting room

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Monterey Regional Airport
6 km from this hotel
Norman Y. Mineta San Jose International Airport
83 km from this hotel
map

Reviews that mention...

Family Reviews

for InterContinental the Clement Monterey, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

63%

4 star reviews

16%

3 star reviews

5%

2 star reviews

16%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about InterContinental the Clement Monterey, an IHG Hotel

Showing 1 - 10 of 19 reviews

Latest reviews (19)

F

Frank

4 Oct 2024 - 7 Oct 2024
reviewed on hcom

2 out of 5 stars

Everything was excellent except for the valet, after we called to have our car ready and, they took a half hour to get my car and said my car was on its way, but on my app it showed my truck was not even started. End up being late to the wedding. For a family of four my kids were fine on the bed, but my wife and I did not fit on the bed. Beds are too small, but staff was really friendly. You should have options for bigger beds.
S

Shawn

2 Jun 2024 - 3 Jun 2024
reviewed on expedia

4 out of 5 stars

The pool was small and not what we were expecting. The front desk staff were rude and not helpful for a first time visitor. We had two toddlers with us after a long car ride and our items sat in cart for over 30 minutes and we were the only ones. I went down and started taking it they told me I couldn’t I said it has been awhile and we had babies. She said it will be up soon
I

Isabella

23 May 2024 - 24 May 2024
reviewed on expedia

5 out of 5 stars

Brought our 9 month old baby here for her first over night trip, everyone was very accommodating snd friendly. Highly recommend dining at their restaurant for breakfast the next morning! They were also able to allow us to check in super early which was great for the baby to take naps in between going to the aquarium and other activities.
A

Alicia

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

From the moment we parked, to the front desk, Bell, man, the cleanliness and overall appearance of the entire hotel. Was absolutely beyond what I was expecting. The beds, the pillows everything was so comfortable. The view was amazing. I am never gonna stay in another hotel in Monterey again, I’ve been to Monterey since 2008 with my kids and this was my first time in this hotel. And I will always stay in this hotel from here on out.
M

Mary

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

on this trip we travelled with teens. teens can be loud... but even though they were constantly talking and laughing (just being kids) you could not hear anything from outside the room. this is the quietest hotel i have ever been to. (its the construction i believe). in other hotels i had a hard time resting because you could just hear everything. sweet dreams when you stay here!
N

Nann

12 Mar 2024 - 14 Mar 2024
reviewed on expedia

5 out of 5 stars

Had the best time with our family. It’s so family friendly. Loved the heater pool and hot tub. So convenient to the other shops and restaurants. Would love to come back!!
L

Lindsey

11 Mar 2024 - 12 Mar 2024
reviewed on expedia

2 out of 5 stars

This was not a good experience. I arrived at 5pm and there were food services dishes outside of my room door. Checkout is supposed to be 11am so it seemed like those dishes must have been sitting there all day. I got settled in with my kids and someone came to the door and insisted on coming in to count items in the mini fridge. It made my children and me ( a single mom) extremely uncomfortable. On top of that we were put in a room very far away from everything. It was actually on the other side of the street next to a parking garage. I won’t be coming back.
C

Cortney

1 Mar 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

Facilities, staff, and location were all perfect! Only thing I wish is they had an indoor pool for the kids.
R

Raquel

10 Feb 2024 - 12 Feb 2024
reviewed on expedia

5 out of 5 stars

This hotel is wonderful. Right next to the aquarium on cannery row. The restaurant on-site is expensive but delicious and very accommodating for kids. We will definitely stay here again!
C

Christine

26 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

Excellent hotel for those looking to enjoy Monterey. I've stayed at the Clement multiple times: as a solo traveler, part of a friend group, as a couple, and with my immediate family, It's a great place to stay under any circumstances because of the location, the condition of the hotel, and restaurant. My favorite rooms are the oceanfront rooms with balcony. You get a direct 24/7 view of the ocean with sea otters, birds, and nature right from your room. Only thing I would say is, there definitely is a spa, but it's small. Same with the pool, VERY VERY small. If you are looking for a "hang out all day here" kind of spa or pool, this isn't the place.
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