Comfort Suites Marysville - Yuba City

We had a great experience. We came with our 3 children. The room was spacious and comfortable. For breakfast the staff was friendly with great customer service. Check in was very easy as well.

We chose this property because it had an indoor pool. The pool area was clean and tidy. The pool was small and only four feet deep, great for small children, but not deep enough for me.

Check in was great. The front staff let us check in early. Asked which floor. I told her I had kids so she graciously picked the room directly across from the indoor pool.

Nice clean hotel with good size rooms. The staff was friendly and the breakfast was hot. Will stay here again when in town visiting family

While the desk service is good, the rest of this Hotel needs a lot of work. Here are a few observations or concerns my guest and I encountered. - The room had red stains in the carpet, so much so, if I managed the place, I would have replaced the floor. I would like to think maybe a child spilled red drinks in several places - There are two brown ottomans, one with a torn out leather (or faux leather), something you would find in a dumpster. Why would anyone leave these in a room. Simply remove them. - The closet had someone's grey dirty underwear on the floor, which tells me the cleaning team does not do a good job cleaning the rooms It is not hard to give even an illusion of caring. Simple remove the old stuff, less can be more when it comes to presentation. There is also homeless sleeping on the property and possible in cars in the backside of the parking lot. Something I learned when trying to find parking when I arrived late to come pick up my stuff to go stay at a friends house instead. I would not book this hotel. They have a lot of work to do to provide a decent experience for guest.

Noises all night. receptionist said it was construction. If it was construction then why would the management have them working all night. Turns out it was kids. After multiple complaints I was given another room away from them at 4:00 am. I was told I would be given a refund but it would have to be done monday. I left the hotel sunday and on monday received a email saying they would not refund me. I called multiple times to get a answer as to why the change but haven't gotten a reply.