Pendry West Hollywood

We spent 3 nights to the Pendry with my family, and everything was perfect from the beginning. This hôtel is modern, beautiful, very well decorated, super clean. The staff is amazing ( thanks to Hans), very helpful and very friendly. The breakfast was great, the fitness center awesome, and the pool ( and the view !) was fantastic. Thanks a lot, we will come back ! Sophie

The Hotel was very nice and clean; would definitely stay there again. The area seems to be fairly safe and is within walking distance of a few restaurants. Had breakfast at the hotel. Food was ok but service was not very good. Took a long time to get waited on. The only thing that I did not like was that the pool closed at 7:00pm. When traveling with children and you are out all day that time is not convenient and for adults also. Otherwise would highly recommend.

4 star experience at 5 star price. For what we paid, (~$600 a night, with a ton of charges slapped on at the end, which we expected), the experience was utterly disappointing. You're probably better off staying at one of the many 4* hotels next door for $200; you'll get the same experience without the disappointment. Details: Disappointing interior; the hotel/contractor skimped on a lot of things (including cheap furnishing and chandelier straight from taobao); despite opening 1.5 years ago, carpet was already fading and fraying; shower knob fixture didn't stay in the same place so you couldn't set the water temperature right. Brunch at the place downstair was good. I've never seen a fake pool at a 5 star hotel (or any hotel); it looks nice on the photo, but is about 1 foot deep; plus side is your baby won't drown.