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Epic Hotel

2 1/2 star hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Epic Hotel is a great option for families, offering spacious rooms with multiple beds, excellent customer service, and a convenient location near restaurants, shopping, parks, and movie theaters. While some guests have noted minor issues such as a lack of coffee makers or microwaves in some rooms, the overwhelmingly positive feedback points to a welcoming atmosphere and friendly, helpful staff. The hotel's focus on cleanliness and guest comfort makes it a suitable choice for family stays.

Guest highlights

The friendly and attentive staff who go above and beyond to ensure a comfortable stay.
The spacious rooms, particularly those with three queen beds, are perfect for families.
Convenient location near various attractions, including restaurants, shopping, parks, and movie theatres.

About the hotel

Along with a 24-hour front desk, this smoke-free hotel has a garden and free self parking. WiFi in public areas is free.

Nearby attractions

Epic Hotel is located in El Rancho, a neighborhood in Pico Rivera. San Gabriel Mission and Hsi Lai Temple are local landmarks, and the area's natural beauty can be seen at Whittier Narrows Recreation Area and Los Angeles Arboretum and Botanic Gardens. Knott's Berry Farm and Huntington Library are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
Free in-room wifi has a 2-device limit

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Outdoor

Garden

More

Smoke-free property

Nearest Airports

Airplane
Long Beach Airport
22 km from this hotel
Los Angeles International Airport
31 km from this hotel
Bob Hope Airport
33 km from this hotel
map

Reviews that mention...

Family Reviews

for Epic Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

44%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Epic Hotel

Latest reviews (9)

D

Denise

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

4 out of 5 stars

We were there for a family reunion, stood two days there at the hotel very convenient. But I must say for a hotel they did not have a coffee maker or a microwave and they could get better pillows. Mattress was comfortable, which is very important to me. The one thing that I really appreciated is, the gentleman at the front desk was very organized & helpful. I called in the morning to See if they had coffee In the lobby, which they did, he made a fresh pot. Oh it was clean the price was good.
E

Eduardo

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Stayed here with my wife & 14 month baby. The clerk was very friendly & I can tell he was attentive & was doing rounds at night to make sure everything is safe. Ended up booking another stay here because of the convenience & no deposit. Looking forward to my upcoming trip.
E

Evelyn

12 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

Excellent customer service. The rooms are very well maintained and spacious. I recommend the 3 queen’s room if you have children. 2 miles away from Rose Hills Cemetery and Mortuary.
E

Efraín

18 Nov 2023 - 19 Nov 2023
reviewed on orbitz

5 out of 5 stars

The staff are always very nice and friendly. It’s very clean and kid friendly.
s

slim

12 Oct 2023 - 14 Oct 2023
reviewed on orbitz

4 out of 5 stars

check in/out was easy. room was cleaned even with just a 2 day stay (i didn't expect that). some customers on the other hand are in need of etiquette training and need some consideration, allowing their kids to run around stomping at early hours. non disabled customer parking in the middle (diagonal blue stripe area) of 2 disabled parking spot thus making both disabled parking spot unusable - Black Jaguar California plate 8TEJ738.
D

Deepender

6 Jan 2023 - 8 Jan 2023
reviewed on orbitz

5 out of 5 stars

Nice stay for 2 days with family. Close to restaurants, shopping, parks and movies. Great staff!
L

Lance

16 Sept 2022 - 18 Sept 2022
reviewed on orbitz

4 out of 5 stars

The staff and management are always on top of things. It's conveniently located close to my job and my wife's family.
R

REBECCA

15 May 2022 - 25 May 2022
reviewed on orbitz

2 out of 5 stars

10 night there. No outlets for charging in my room but was in other relatives rooms. Had a flashing light they took out lightbulb but never fixed. Room not cleaned for three days. 1st day okay. 2nd day had to go get towels and manager reassured they would clean the next day but did not. Hard bed and high off the ground. Okay for a couple days but not 10 days. Pillows thin. Then consistently cleaned. I would not go back if on vacation. This was a serious family situation. Day shift person was good. Evening person was ok.
R

Rolando

1 Apr 2022 - 8 Apr 2022
reviewed on hcom

4 out of 5 stars

We are a family if 4. Together with my pregnant wife and two kids. Jay is the one who makes this place great. He is very accommodating and attentive. He let us have a very comfortable stay by being friendly and very welcoming. I hope the owner will treasure him because he is very good at his job. Thank JAY
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