DoubleTree by Hilton Carson

This was my first time staying here & i was satisfying. The only thing that puzzled me was the parking fee. But over all the Russian lady Christine was super sweet & friendly. Me & my family will be returning when i need to come down to see my family.

The room was very clean and the temperature was comfortable upon our arrival! The room was cleaned and new bedding and towels were provided daily. The whole atmosphere of the hotel was pleasant. Good for families! Great location!

One of the worst serviced hotels I’ve been to. My family and I decided to book for our vacation stay and will not book with Hilton again. We arrived at 3:30pm (after check in) & still had to wait over 40 mins to check in. There was a long line of people waiting to check in and even though there were 3 front office assistants working only one was checking in. Once it was finally our turn to check in we still had to wait another 40 mins in the lobby with our luggage because they had no clean rooms available. After finally getting to our rooms, they did not look the cleanest. My brothers room had a cockroach in their bathroom. He was also overcharged water due to there being a glitch in their system, he advised front desk and they said it was only a glitch and that it wouldn’t overcharge him but it did. The deposit for the hotel was 150 and I only received 130 back. It blows my mind because we were hardly there, we did not make a mess and certainly did not take anything. If you do decide to book with them make sure to take pictures of your hotel rooms when first arriving and after leaving because they will try and screw you over.

Our stay here was not a good experience for myself and my family. when it was time to check in at 3 our rooms weren’t ready and we had to wait in the lobby, there was a roach in our room, they attempted to charge us again after paying already but they did not succeed. Then after my boyfriend went to buy a water in the lobby with a kitkat, & gummy bears and it came out at $17 he said no to the kitkat because it was too much for 3 things and even after not taking the kitkat they still continued and charged him $17 for the two items. Will never stay here again. They said there would be a manager the next morning we can speak to about our experience and then next morning there was still no manager to speak to.

When traveling home so we can visit family we Always stay here with Double tree Carson! It’s a neutral spot for all of my family visits and it’s always friendly and comfortable. My husband usually books our rooms and we’ve stayed here atleast 10-12 times. This trip we had a family emergency so it was a quick in and out trip for just one night but checkin was a breeze as always, service is Always friendly, cookies…Yummmm, and the room is ready and clean when we walk in. Our kids love hearing my husband and I plan for trips because they know we’re coming here. If we happen to book somewhere else they get disappointed. Keep up the great work, thank you for taking great care of my little family!

I booked a junior king suite. Around 4:30pm I showed up with my little girl for only two of us. The front desk told me they booked me by mistake. There was no room for me and my little girl to stay there. 😡

Love the stay clean and quiet for my family.

Stay was okay, room were a bit outdated but appeared they were going threw a remodel. The rooms had old carpet, was a bit itchy. I called before I arrived to have a crib put in my room, I arrived late with no crib. I was told the crib would be brought up the next morning however didn’t receive crib until the following day, very inconvenient traveling with a small baby

Hooo no I did not like the environment, the people who are inside and around the hotel look at each other badly, they do not look at a safe or clean hotel. I did not feel that my family was safe the night we slept. I dindt like it at all . I will not rent that hotel again period ...