Zane Grey Pueblo Hotel

The property is lovely. It’s situated about a 10 minute walk up hill from town. For my 13 year old son and I, this was a great distance to get a little walk in after a meal in town and just strenuous enough. I wouldn’t recommend it for elderly people or small children necessarily. My son enjoyed the pool (it was 8 feet at the deep end and he was excited he could dive) and the view from the pool area, which was spectacular. You can see all of Catalina from there. We stayed in the historic building, and loved the charm of it. Our deluxe room was plenty large for both of us, and the view of the mountains was pretty. I heard the woman at the front desk say they were all booked up, but it must have few enough rooms that it was as still quiet. We really enjoyed being able to come back to such a quiet, peaceful, nicely designed and decorated hotel. I’m so glad I paid a little more for this experience, and am happy to have not stayed in the bustle of the other hotels right in the busy tourist section of Avalon.

What an absolutely wonderful hotel. The Staff are ALL awesome. Felt like family. Knowledgeable about the area and just all around fantastic. Will DEFINITELY stay again and HIGHLY recommend.

Front desk - Sarah was extremely rude, and immature. She must not be aware that she works in hospitality. We paid for a room in advance and was told that my 2 minors ages 3 and 11 needed to leave the room, that we need to find another hotel since our party was too large (5 total). The entire island was sold out for the night. Sarah's reply was that is not my problem. I was shocked. She was seriously trying to get my 2 kids out of the room and forced us to stay in the lobby and at midnightkivked us off the propertyto sit on the ground in feont of hotel. For 4 hours, we were going back and forth. Sherrifs finally came and said we were able to stay the night as a family in our room. Tjis was titally unnecessary. We paid $444 a night and this was by far the worse experience i have ever had. I do not recommended staying here. Sarah was either having a bad night or hates working but its unfortunate that we were the victims. First time on the island and it was an awful experience to encounter

Everyone on the property were extremely friendly and always willing to help. Definitely would recommended to friends and family.