DoubleTree by Hilton San Francisco Airport North Bayfront

150 deposit 30 a night parking 27 for breakfast Tried getting breakfast for family at 10:28 and the guy said we’re out of food and out of time. Pretty rude person.

Wow, where do I start? I've surely stayed at worse hotels (in other parts of the world), but this was just such a disappointing hotel to stay at. I think it more stems from expectations. They listed this as a 4-star hotel, and it is at best a 2-2.5 star hotel. The room (two queens) was alright in terms of size but had the worst beds, possibly even among any of the other similar 2-2.5 star hotels. The beds squeaked all through the night with any movement. Getting out of the bed at night to visit the restroom was a challenge with the noise it made, no jokes. Imagine this, I'm doing an expert gymnast move to slowly get out of bed so as not to wake up the kids from the noise, and then Olympics level gymnastics to get back in. Failed miserably of course, at one point I thought I'd waken up the next room dwellers as well. Worst beds I've slept on. Stains on the carpet at several places. The bathroom, was so poorly cleaned. Hair all over the tub, and a used shaving blade (assuming from a previous occupant) still on the tubs soap holder area. Mold all over the exposed underside of the sink, and generally very unpleasing to look at. (I have pictures of the blade and sink) but Expedia reviews presently isn't allowing pictures. Finally, they charged me for internet even though I'm a Hilton Honors member (for several years). I also found the $30 parking fee in an unprotected open lot to be a bit over the top (but okay acceptable as it's fairly standard in the Bay Area).

My family loves it. Here is specially the pool and the rooms are great. The staff is

Stayed here for two nights as we were visiting family in the city. The hotel is in a up and coming tech area so it’s pretty quiet. However getting parking was a PAIN and if it’s going to be that much of a pain to get parking then why charge $30/Night… the cleanliness is OK not the greatest but I’ve seen worse.

My family lives going here it’s clean quiet

My family felt safe. A lot of parking spaces. Nice view of the lake

Kind of a rundown facility, one elevator out of service. The desk chair in our room was peeled really bad. The fan in the window unit wasn’t working but I didn’t feel like getting someone in there to fix it cause my kid was sleeping. But because of the absence of the fan, there was a lot of noise coming from some banging sound outside. I usually don’t leave bad reviews, but I thought this would be better than dealing with the very busy staff honestly.

Perfect would stay there again with my family

First thing shuttle not 24 hrs it wasn’t shows expedia also hotels . Com waiting for long time for shuttle later on end up pay lyft 35 dollars arrived 12 pm they only runs 5am 9 am 5pm 9 pm .. checked in I was hilton honor silver member 1/11 when I checked in try gave them hilton number GM .. ininail she said no you booked on third party we don’t take it .. first time in my life also why I picked hilton ? Because of I am hilton member .. also hotels .com offer me pay extra 30 dollar for breakfast 3 she gavef me only two because 1 of was child . Can be computer mistake .. jackie txted me .. thanks for staying how’s everything txt her how I feel she said sorry after 12 hrs next days .. chair was so old all fell off leather .. service at lobby counter 1/11 she said may be .. and when I ask something next day not even look my face very very cold .. only good expericed was buffet breakfast gentleman spoked chinese he keep worry concerned my 85 yrs parents eat ok serve ok .. I am working at airline international .. so horrible experience with double tree by hilton .. also when I ask cookie they said only early hour not even offer as hilton honor silver water bottle anything .. willl definitely say my co worker my company united airline don’t stay there

Positives: The service and cleanliness are great. Negatives: old tv , bedding is too hot when you sleep, bathtub was installed incorrectly so when you stand in the shower it becomes a big puddle, pool was murky, $30 self parking, no microwave in room. The people here have been great, but it has been one of the worst hotel stays for my family. Can I please be compensated?