Best Western Plus Grosvenor Airport Hotel

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.

Nearby attractions

In the city center and near a metro station, Best Western Plus Grosvenor Airport Hotel is in an area with good airport proximity. Pacifica Pier and Crystal Springs Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Coyote Point Park and San Francisco Zoo. Ready for a night out? Consider Great American Music Hall and The Regency Ballroom. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave (on request)

Refrigerator (on request)

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Wifi

Available in all rooms: wifi (usd 1 per stay)

Available in some public areas: free wifi

In-room wifi speed: 50+ mbps

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee daily 6:00 am–9:00 am: usd 1 for adults and usd 1 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar in shower

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Seasonal outdoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Library

More

Smoke-free property

Show less...

Nearest Airports

San Francisco International Airport

4 km from this hotel

Metropolitan Oakland International Airport

19 km from this hotel

Norman Y. Mineta San Jose International Airport

52 km from this hotel

Reviews that mention...

All reviews (16)staff (7)parking (3)adjoining room (1)clean (3)location (3)

Family Reviews

for Best Western Plus Grosvenor Airport Hotel

4 out of 5 stars

16 reviews

Review data

5 star reviews

31%

4 star reviews

25%

3 star reviews

31%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Grosvenor Airport Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

D

Deborah

9 Jul 2024 - 13 Jul 2024

reviewed on hcom

5 out of 5 stars

We appreciated how quiet the room was...we had kids next door and never heard a thing! We didn't mind not having daily maid service, and when we needed items they were brought very quickly. Even though the kitchen was being remodeled, we had a full breakfast each morning. Parking was easy and close, and we were able to navigate all over SF from the hotel. Wish the bed were a little softer...otherwise a great stay!

M

Michael

15 Feb 2024 - 16 Feb 2024

reviewed on hcom

2 out of 5 stars

The staff was good. Clean, good food, helpful. The room was fine. We asked for a quiet room. But then the staff put a family who into multiple rooms near our room (including a connecting room with a poorly insulated door) and we could hear slamming doors, screaming chlldren, more slamming doors (maybe 20 times) from 10:30 p.m. until around 1 a.m. Bad luck for us, but we didn't get the 'about to go to the airport rest" that we paid to get and we were left tired and feeling like we wasted our money. So wonderful staff, terrible neighbors.

M

Maria

2 Jan 2024 - 7 Jan 2024

reviewed on expedia

5 out of 5 stars

Spacious and clean rooms, perfect for a family or even just friends staying together. Great location with a short ride to Disney parks. Love the warm cookies at check in.

T

Tamy

9 Dec 2023 - 10 Dec 2023

reviewed on expedia

2 out of 5 stars

Awesome staff! So nice! Wonderful check-in. Cleam and basic. We just stayed at a 5 star inn and this is no comparison but the atmosphere for sleeping is not good at all. The seemingly drug and alcohol induced clientele next to us is loud and annoying. My family can hear them having sex and banging all night. It is almost 3 am as I write this, It’s so disturbing we cannot sleep.

T

Thomas

20 Sept 2023 - 21 Sept 2023

reviewed on orbitz

3 out of 5 stars

The staff was very friendly, but we had a problem with our room airconditioner. It was noisy, and there was no opportunity to move rooms after the first of three nights. On the third day, they said they would move us, but by that time, we were engaged to a family wedding, and it made no sense. We had to purchase earplugs to get some sleep.

W

Whitney

11 Sept 2023 - 12 Sept 2023

reviewed on orbitz

3 out of 5 stars

When I was staying the kitchen had had a fire and there was a limited BBQ option served outdoors from 4pm, with nothing healthy to eat on the menu (salad, etc.). The breakfast was equally limited--no hot food. The website says that there is a hotel shuttle bus, but did not mention that it operates only in the morning and evening. When my family and I arrived at SFO at mid-day after a long international flight we waited for 45 minutes at the shuttle stop before it became clear that there would be no service. This should have been made clear upfront. The hotel is conveniently located but there are no places to eat nearby and it is too far to walk from the airport.

S

Susan

21 Jul 2023 - 23 Jul 2023

reviewed on hcom

5 out of 5 stars

We have stayed here several times while visiting family in San Francisco. Quiet and comfortable, convenient to the south end of SF. We'll stay here again

C

Cassandra

7 Jun 2023 - 10 Jun 2023

reviewed on orbitz

5 out of 5 stars

Good for families

G

Ghulam

12 May 2023 - 14 May 2023

reviewed on hcom

4 out of 5 stars

Disappointed @ checking, only one person at reception with no help, we need rollover beds for kids, receptionist was unable to accommodate us because lack of manpower.

U

Uyen

28 Feb 2023 - 1 Mar 2023

reviewed on orbitz

4 out of 5 stars

We arrived just before midnight and the check-in process was easy and quick. There was only one staff behind the counter and no one to help me and my 2 little kids to load our luggages upstairs. We enjoyed the complimentary breakfast, good selection and fresh. One thing that I found incovenient was the plug-ins between the beds. There were 2 at the base of a bedlamp, which were too low to fit any of our chargers. Overall, we appreciate the location and the price for our stay.