Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

The property was under renovation which we knew when we booked. The staff was amazing! We were there for our anniversary and they provided us free wine at check-in along with a complimentary drink coupon to use at the pool the next day. Really top notch!! The room was clean, but it was a little bit of walk even after the elevator, mostly due to where the renovation was taking place. Once in the room it was clean and quite. The AC worked but it didn't feel like we could get the room below 70 degrees, which wasn't terrible, just something we noticed. There were some fruit flies that were in our our room and it seemed like once we dispatched on another would appear. We spent a bit of time at the pools and there was plenty of space. The pools are amazing, we plan to bring our kids back just so they can enjoy their great pools. Post renovation this place is going to be back to its amazing self with an updated look. Worth the stay!!

Grew up in the area and went here as a child. Never stayed in the resort until now going back from a visit. We thankfully were there over the weekend because as we checked out on Monday construction was going on and thankfully it wasn’t during the weekend. The pool area was fantastic. Lots of different options. We were given an updated room which faced the entry courtyard. It was nice and quiet. Though I couldn’t say very private as it faced the other rooms on the other side. The room had some common sense issues though. Whoever designed it was either a man or lacked any logic. There were no towel hooks near the bathtub/shower. There was a partition wall for the toilet with towel bars there but you had to step out of the tub and walk a few steps. I hope management can consider making this easy fix for future guests. Would otherwise definitely recommend if the remodeling ends soon and you don’t go during the week.

The walls were so thin, we could hear toilets flushing, children crying, and people talking. Also, the AC seemed to turn off at night making the room unbearably hot.

The staff were all friendly and cared. The hotel is under renovation so there is some noise (more so on the weekdays). The kids loved the slide and the wife loved the poolside service. The amenities and excellent staff make up for the noise and I’m sure the hotel will be beautiful when they are finished. We’re planning our next trip for 2025.

We enjoyed our stay, but were disappointed to find the waterslide and beach were closed for the renovation. The one pool open during our week was quite crowded, but nice, and the poolside service was excellent. We weren't notified about the events that were going on for children beforehand- came too late for the henna and braiding, and I was disappointed that we hadn't been clued in beforehand on where to find out about these things for our teens.

They play live music every night until 10-11, which is great unless you are in one of the first rooms off the stairs, it sounds like the concert is inside your room. In the mornings, the cleaning ladys are so loud, while I appreciate a made up bed everyday, they do not need to yell across the hall to each other, especially when you have a toddler who you are hoping stays asleep. Dont put your towels on a chair in the am unless you want them removed. Their rule is 1 hour, but twice they removed our towels. Worst of all, I came home with a horrible rash

We love this property! There’s a beach with sand that’s great for the kids. A water slide! A pool for just adults.

Well since this is Mother’s Day weekend and we arrived at 5pm, not knowing service is done at 6pm and no lights in pool, kids running up slide, room smells Like weed, very unpleasant experience in Scottsdale

Good pool, great staff, good housekeeping, clean, nice grounds and property. Breakfast buffet at LoLoma is a good deal and they give you big togo boxes if you'd rather eat breakfast at the pool. Suite(Palm) doesn't have a door that separates the bedroom and the living room. No kitchenette, no microwave/ only mini fridge, it isn't ideal if you have small kids, you have to spend money on all meals at the hotel and don't have a way of reheating left overs. Pool staff is also great but the lunch food itself isn't worth the price. Most luxury hotels have good food at the pool even if it is pricy, that was probably the most dissapointing experience for our family personally.

It was a perfect place for my three kids! They loved the pool and all the extra fun activities planned. Can’t wait to go back!