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SpringHill Suites Phoenix Airport/Tempe

3 star hotel
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

SpringHill Suites Phoenix Airport/Tempe is a popular choice for families, offering spacious rooms with plenty of space for kids. Families appreciate the welcoming atmosphere and friendly staff, consistently praised for their helpfulness. The hotel also features a pool (although some recent renovations may have temporarily impacted this amenity), and a complimentary breakfast. While some guests have noted the need for ongoing maintenance and potential issues with amenities, the overall consensus points to a pleasant experience for families.

Guest highlights

The warm welcome and friendly, helpful staff.
The spacious and clean rooms, perfect for families.
The complimentary breakfast was a plus.
The convenient location near the airport.

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Located in Tempe, SpringHill Suites Phoenix Airport/Tempe is in an area with great airport proximity. Phoenix Convention Center and Hall of Flame Museum of Firefighting are cultural highlights, and travelers looking to shop may want to visit Old Town and Mill Avenue District. Looking to enjoy an event or a game while in town? See what's going on at Sun Devil Stadium, or consider a night out at The Van Buren.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free breakfast available

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for SpringHill Suites Phoenix Airport/Tempe
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

17%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about SpringHill Suites Phoenix Airport/Tempe

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Susie

27 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

We received a warm welcome upon check in. Friendly staff and clean environment. Kid friendly, which is a plus when traveling with young children.
A

Audrey

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

This is my family’s third time staying here and we will continue staying here. Our kids call it their second home because everyone is so welcoming.
J

Joseph

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

We will definitely be back to stay here. Rooms were very clean and super spacious for our family. Check in and check out were very easy and fast! There is not one thing we didn't like about our stay. Breakfast was a Plus as well!
D

David

26 Mar 2024 - 27 Mar 2024
reviewed on expedia

3 out of 5 stars

This hotel worked well for my family the night before flying out of PHX sky harbor airport. However, I booked it because it has 9/10 on Expedia. Based on the age of the hotel and how dated it is, I would expect a 7/10 or 8/10.
J

Jerzy

3 Sept 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

FOH Ali is approachable and kind. Facility is great for family.
K

Kierrian

22 Jul 2023 - 23 Jul 2023
reviewed on hcom

5 out of 5 stars

Very friendly, and took care of my families needs. Will definitely stay again soon
S

Sarah

25 Mar 2023 - 26 Mar 2023
reviewed on orbitz

5 out of 5 stars

Clean, great pool, spacious room with plenty of room for kids to sleep. Free airport shuttle. Friendly staff.
N

Neal

23 Sept 2022 - 25 Sept 2022
reviewed on orbitz

1 out of 5 stars

Hotel was pretty standard. Rooms were clean and comfortable with nice views. The room was not serviced whilst I was there. I didn't like the fact that it was a construction zone, extensive renovations with empty pool and spa. Flooring pulled up in foyer with areas barricaded off. The smell of glues and solvents in the air. The elevator was not working half the time and the fire brigade called more than once to rescue people stuck in the lift Had to carry heavy luggage down from 4th floor when I checked out. The day after I checked out the water was going to be turned off for part of the day. People screaming about their kid(s) trapped in elevator. I'm sure this would be an excellent place under normal conditions but unfortunately it was a terrible stay for me. I certainly didn't notice the very fine lines struck through "pool" and "spa" on the WOTIF booking page and suggest they remove the words completely. Nor was I warned about the effect of renovations when I checked in. In fact when I stayed I think it would have been better to shut the property completely until it was habitable
J

Joann

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

Quick check in.. Spacious clean rooms,beds are very comfortable. Pool was not heated but enjoyed the whirlpool jacuzzi. Continental breakfast was great. And free coffee and hot chocolate was an excellent detail. I would stay there again and I would recommend to friends and family.
A

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

3 out of 5 stars

Did not have a showe/tub combo as advertised and none available after booking specifically for a tub except a king room which would not accommodate my family. Could not get either tv to work even when pushing on/off on tvs themselves. Some of the lights also were not working in room as well as light switch when walking in.
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