SpringHill Suites Phoenix Airport/Tempe

This hotel worked well for my family the night before flying out of PHX sky harbor airport. However, I booked it because it has 9/10 on Expedia. Based on the age of the hotel and how dated it is, I would expect a 7/10 or 8/10.

FOH Ali is approachable and kind. Facility is great for family.

Very friendly, and took care of my families needs. Will definitely stay again soon

Clean, great pool, spacious room with plenty of room for kids to sleep. Free airport shuttle. Friendly staff.

Hotel was pretty standard. Rooms were clean and comfortable with nice views. The room was not serviced whilst I was there. I didn't like the fact that it was a construction zone, extensive renovations with empty pool and spa. Flooring pulled up in foyer with areas barricaded off. The smell of glues and solvents in the air. The elevator was not working half the time and the fire brigade called more than once to rescue people stuck in the lift Had to carry heavy luggage down from 4th floor when I checked out. The day after I checked out the water was going to be turned off for part of the day. People screaming about their kid(s) trapped in elevator. I'm sure this would be an excellent place under normal conditions but unfortunately it was a terrible stay for me. I certainly didn't notice the very fine lines struck through "pool" and "spa" on the WOTIF booking page and suggest they remove the words completely. Nor was I warned about the effect of renovations when I checked in. In fact when I stayed I think it would have been better to shut the property completely until it was habitable

Quick check in.. Spacious clean rooms,beds are very comfortable. Pool was not heated but enjoyed the whirlpool jacuzzi. Continental breakfast was great. And free coffee and hot chocolate was an excellent detail. I would stay there again and I would recommend to friends and family.

Did not have a showe/tub combo as advertised and none available after booking specifically for a tub except a king room which would not accommodate my family. Could not get either tv to work even when pushing on/off on tvs themselves. Some of the lights also were not working in room as well as light switch when walking in.

The hotel was wonderful! The staff was very pleasant and the room was very comfortable and clean. This trip was a weekend getaway for our family and the hotel more than met our expectations. The breakfast was also delicious! Thank you!

We loved that the room had two TV's so we could put the kids to bed early and watch a little news before bed. The fridge and microwave was helpful but not needed since the breakfast was so good. The best part was that we could not hear other guests during the night.