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Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1487 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is located in South Mountain, a neighborhood in Phoenix with good airport proximity. Phoenix Convention Center and Grady Gammage Memorial Auditorium are cultural highlights, and some of the area's landmarks include Wrigley Mansion and Rawhide Western Town. Looking to enjoy an event or a game while in town? See what's going on at Diablo Stadium, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Latest reviews (3)

B

Britney

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

5 out of 5 stars

Friendly staff, super clean and kids liked pool
C

Cynthia

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

3 out of 5 stars

I booked this hotel as the location was convenient to the airport with a shuttle service, and it was advertised as a "suite." There is no suite - just a sleeper sofa next to the bed. The sleeper sofa was absolutely NOT COMFORTABLE with every spring able to be felt even when touching it as we pulled it out. This should not be able to be counted as a bed, so do not try to have anyone sleep on the pullout sofa. I ended up buying another room. ALSO - the hotel shuttle slots to the airport were already taken by the time we checked in at 5pm, so we had to schedule an Uber to the airport for a $58 reserved fee (way too high) since I needed to leave at 4am with a family of 4. I booked this hotel just to shuttle for an early morning flight, so this was disappointing. I would not stay here again.
C

Christine

13 Oct 2023 - 16 Oct 2023
reviewed on hcom

5 out of 5 stars

I stayed here while visiting family. Overall, it was a great stay. Each staff member I interacted with was amicable and welcoming. And let's remember the continental breakfast. It was one of the best I have in any US hotel.
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