Courtyard Phoenix Downtown

We booked our stay here to 1. Celebrate a milestone and 2. Escape our house, which had slightly flooded due to a broken water heater. Upon entry, the vibes were immediately askew. Receptionists seemed as though they may have been held hostage by Marriott, but they were friendly, especially one in particular (I don’t want to name her), who ended every exchange with well wishes & a smile that seemed authentic but had an undertone of contempt for her job. I don’t blame her. Our room was small & the petite bottle of lotion supplied by the hotel had already been opened. The shower’s handle was fragile, like a foal prone to dying at the mildest inconvenience. No free breakfast. The lounge was closed off due to some sort of bartending convention, whatever. When we tried to book another night (out of necessity), they initially claimed to be full, then said we could stay another night, at the cost of… $550. No, thanks. I wish the staff well, they were friendly. Hopefully Marriott releases them home to their families.

A very quiet and And clean. Very comfortable place to stay well and rested. Enjoyed family time.