JW Marriott Camelback Inn Scottsdale Resort & Spa

Unfortunately we stayed one night that ruined our appointments for Saturday morning which really sucked since the whole reason why we even flew to Arizona from Seattle for these appointments. My husband and I woke up first thing in the morning and went to the bathroom as usual and I began to scream because there was multiple cockroaches over an inch long in the bathroom running all over the place. We ended up killing one and my husband trapped one and because I was screaming so much as we open the door to our king suite casita. The maintenance was already outside, asking if we were OK which obviously I was not, I understand we’re not from Arizona, but we do travel there very frequently every other month or so and have been doing so the last three or four years. This is the first time we’ve ever had a hotel where there was cockroaches inside and it freaked me out . Maintenance laughed at me and I went to the front desk and was very kind and told them I could not stay another day after they offered $150 off my stay and to go spray the room with bug spray which they did while we were at breakfast and when my husband and I went back 30 minutes after the room smelled like raid, we packed up and shook out our things. There was still parts of the dead cockroach on the floor even though they picked up the body. I was thoroughly grossed out for being a Marriott. checked out and had to cancel all our plans for a vacation away from our children and changed hotels instead.

Loved the views and access to the parking area / pool. only improvement, the business center was quite small and maybe more smaller break out meeting rooms for those that need to do some work. i was not able to use my lap top in the conference rooms, since i was not there for a convention. i could only use my hotel room when where my wife and children were sleeping and needed some alone time for work.