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Hotel Capstone

3 star hotel
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Hotel Capstone provides convenient accommodation for families visiting the University of Alabama. While some guests have noted inconsistencies in housekeeping and maintenance, many praise the hotel's welcoming staff, who are often described as friendly and helpful. The hotel's location on campus is a major plus for families with students, and some families particularly enjoyed the pool. The hotel offers a delicious buffet breakfast.

Guest highlights

The friendly and helpful staff
The convenient location on the University of Alabama campus
The lovely pool
Delicious buffet breakfast

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool.

Nearby attractions

Located in Tuscaloosa, Hotel Capstone is in the city center and near the airport. Denny Chimes and Jemison Van de Graaff Mansion are notable landmarks, and the area's natural beauty can be seen at Tuscaloosa River Walk and Lake Tuscaloosa. Looking to enjoy an event or a game? See what's going on at Coleman Coliseum or Bryant-Denny Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 am–10:30 am: usd 7.50-15 for adults and usd 7.50-15 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Birmingham-Shuttlesworth International Airport
83 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Capstone
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

10%

3 star reviews

10%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hotel Capstone

Latest reviews (10)

R

Robert

31 May 2024 - 2 Jun 2024
reviewed on expedia

4 out of 5 stars

Convenient location for families visiting the University of Alabama.
K

Katherine

1 Mar 2024 - 3 Mar 2024
reviewed on expedia

3 out of 5 stars

We've stayed here a couple of times now over the past 8 years of two different kids enrolled at UA. Sadly, this place is so rough around the edges for the price. Of course, the location makes it almost worth it. One look at the vents in the bathroom and by the room door is cringe-worthy with a layers of dust bunnies hanging down. They are filthy. The bedding is flimsy and the place just feels worn out. We won't be staying here again.
S

Sheri

2 Nov 2023 - 3 Nov 2023
reviewed on hcom

5 out of 5 stars

Needed to stay for a family emergency. Arrived late, the desk clerk was extremely accommodating and helpful. Would have stayed longer but it was a game weekend and all the rooms were full.
R

Ronnie

12 Feb 2023 - 13 Feb 2023
reviewed on orbitz

5 out of 5 stars

The staff was wonderful in every way. Im an LSU fan that stayed on the Alabama campus and was treated like family
A

Andre

26 Aug 2022 - 27 Aug 2022
reviewed on hcom

1 out of 5 stars

Deplorable. Room was open when we arrived. I don't believe the room was cleaned but bed was made. We were very late so had no time to pursue the issue. Based on my experience with the Very Rude maid the next morning I'm certain the room was not cleaned. We found hair in the bed when we got back late that night. So we just slept on top of the comforter. It was too late to make a fuss and doubt anything would have been done anyway. It's deplorable. The place is in such a great location. It's a shame that apparently they know this and don't care a thing about the quality. Beware, stay downtown and Uber to campus. No more expensive and far better experience. The Capstone should be ASHAMED of themselves. I come to Tuscaloosa almost every other week. I have two children at the University. I am not one to complain over petty issues but between the filth and dilapidated conditions of the room interior and the disgraceful manner in which the maid behaved towards my wife and I , I have no choice. I can tolerate a lot. But not the combination of the two. The place is a dump. Stay Away.
J

Juliet

25 Jun 2022 - 26 Jun 2022
reviewed on orbitz

5 out of 5 stars

The place to stay to attend a game or visit your child at Alabama The location is key and close to everything All staff is friendly and helpful
C

Caleb

27 May 2022 - 30 May 2022
reviewed on orbitz

5 out of 5 stars

One of the nicest hotels with a really nice pool for the kids - the most convenient option for staying close to campus
M

Mary

6 May 2022 - 8 May 2022
reviewed on orbitz

5 out of 5 stars

Beautiful boutique hotel! Delicious buffet breakfast. Comfortable beds and pillows too! The pool area is well maintained and offers many places to sit with friends and family
A

15 Jul 2022 - 16 Jul 2022
reviewed on hcom

5 out of 5 stars

Hi … overall it was lovely and friendly. We will definitely return . Great value for money. Only one aspect that was disappointing . The housekeeping on our first day was not done at all until we called front desk and queried. We left at 7.30am and returned at 5.45 pm and our room had not been attended to by housekeeping at all. We had to go downstairs and wait in the bar while our room was serviced as represented. Other than this the staff were great. We hope this was just small ad gov oversight as we would live to make this our frequent hotel to stay in when visiting our son starting at University of Alabama in the fall 2022. Kinds regards The Klue family
A

9 Aug 2017 - 10 Aug 2017
reviewed on orbitz

5 out of 5 stars

Hotel Capstone is a beautiful hotel located on the University of Alabama campus. It is perfect for those moving children in or out or attending any events. Roll Tide!
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