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Hotel Indigo Cardiff, an IHG Hotel

4 star hotel
Kids stay free
9.4/10 Exceptional
(1191 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and a health club. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.

Nearby attractions

Hotel Indigo Cardiff, an IHG Hotel is located in Cardiff City Centre, a neighborhood in Cardiff, and is in a shopping district and near a train station. New Theatre and National Museum Cardiff are local landmarks, and some of the area's activities can be experienced at Cardiff Bay and Cottrell Park Golf Resort. Looking to enjoy an event or a game while in town? See what's happening at Cardiff Motorpoint Arena or Principality Stadium. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
2 bars/lounges
24-hour room service
Cooked-to-order breakfast available for a fee weekdays 6:30 am–9:30 am: gbp 15.95 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Bristol Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Indigo Cardiff, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo Cardiff, an IHG Hotel

Latest reviews (3)

H

Hayley

25 Oct 2023 - 26 Oct 2023
reviewed on hcom

4 out of 5 stars

Beautiful room, did have Pokémon cards in bedside so not sure who cleaned before they maybe didn’t check the drawers! Comfy beds and bathroom shower amazing! Great layout for a family room, 2 large queen beds. Only compliant was there weren’t any coffee pods for the coffee machine, we did ask housekeeping and they said they’d ran out! Also only 1 pack of 2 biscuits for the four of us so we had to ask for some to be sent to the room!
M

Mr Cary

10 Jun 2023 - 11 Jun 2023
reviewed on hcom

5 out of 5 stars

Not too difficult to find like some others have said, a tip would be to use Google maps rather than iPhone maps as it is tucked away in an Arcade. We used Q-parking in Cardiff Bay as the NCP near by didn’t have very good reviews. We didn’t mind the 35 minute walk as we ate lunch in Cardiff Bay. Once arrived, we checked in and greeted by a very bubbly and lovely Maya, who also gave us a recommendation to visit the Live Lounge which is very close by, it was just what we needed a night away from our young children to let our hair down. We also learned that breakfast was included which i hadn’t added booking through Hotel.com, so that was an added bonus, in which we chose room service, which was prompt, hot and very delicious (The full welsh, salmon, poached eggs and avocado, plus danish pastries) The room was fabulous and modern, with a music theme to it, everything needed in the room, plus a fridge with a couple bottles of water in. Large walk in shower with a rainfall shower head. Also we requested to stay until 12pm, had a call back from reception to say 12:30pm would all be okay, we couldn’t believe our luck to chill out some more. Overall stay was perfect, and such great hospitality, thank you Hotel Indigo.
E

Elizabeth

22 Feb 2023 - 23 Feb 2023
reviewed on hcom

5 out of 5 stars

My family and I loved the hotel for its stunning decor, warm and friendly staff and delicious breakfast. The best breakfast and best coffee I had on our recent visit to the UK was at your beautiful and cozy restaurant. Diolch.
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