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Novotel York Centre

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (30)

generated by AI based on family reviews

Overview

Novotel York Centre is a great option for families, offering a convenient location, a swimming pool, and a welcoming atmosphere. Many guests appreciate the hotel's family-friendly environment, with several mentioning it as a perfect choice for younger children. The hotel also boasts a restaurant and a child's play area. While some rooms may be small, the overall experience is generally positive, with many families highlighting the friendly staff and good value for money.

Guest highlights

The swimming pool
The friendly and helpful staff
The convenient location, close to the city centre
The child's play area in the restaurant

About the hotel

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.

Nearby attractions

Located in York, Novotel York Centre is in the historical district and on the riverwalk. York Racecourse and Fulford Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rawcliffe Country Park and Howardian Hills. York Dungeon and Jorvik DIG are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7 am–10 am: gbp 15.95 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height view port in door
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Leeds Bradford International Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel York Centre
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

30 reviews

Review data

5 star reviews

53%

4 star reviews

33%

3 star reviews

10%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel York Centre

Showing 1 - 10 of 30 reviews

Latest reviews (30)

S

Shah

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

2 out of 5 stars

Room was tiny for 2 adults and 2 children. Housekeeping missed our room. Room was not very clean, there were marks in the tiny toilet. Overall, not worth what we spent.
C

Cara

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

Great location right by the riverwalk into town, friendly staff and good value for money. Multi-generational stay and all ages enjoyed the hotel, great family option. Onsite parking at reasonable cost and EV charging a real bonus.
I

Ian

28 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

This was our third time staying at the Novotel and we can’t recommend it enough. It feels perfect for families with young children. Swimming pool is great and it’s a 10 minute walk to the centre of the city.
N

Nataly

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

Very happy with our stay. Hotel was clean, good entertainment for kids, and breakfast was delicious. I would happily stay in this hotel again.
L

Laura

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Easy to travel and park at the location , nice walk towards most attractions. The room was clean and comfortable and we had no disturbance so overall rate the hotel very nice and friendly for families
T

Tiago

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Great option for families.
l

luke

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

4 out of 5 stars

Stayed with the family, great hotel, great location and very child friendly.
B

Brenda

5 Sept 2023 - 6 Sept 2023
reviewed on hcom

5 out of 5 stars

Reception manager sorted out a nice room for me that resembled what I’d bought for the night…head of housekeeping is a lovely lovely lady…her staff work hard to keep the rooms clean…I will return with family…I was very grateful for a late check out…breakfast was good
M

Matthew

11 Apr 2023 - 13 Apr 2023
reviewed on hcom

5 out of 5 stars

This is a really great hotel for the budget. Lovely restaurant and lounge, including a small child’s play area. The staff were really helpful and friendly. The rooms were comfortable and did what they needed to do.
S

Sophia

3 Mar 2023 - 4 Mar 2023
reviewed on hcom

5 out of 5 stars

Really lovely hotel for couples and families! Short walk to the main centre but also very handy for Ubers! Lovely bar and friendly staff! Have stayed here twice now and will stay again.
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