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Holiday Inn Express Swindon - West, an IHG Hotel

3 star hotel
8.8/10 Excellent
(1045 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express Swindon West offers a comfortable and convenient stay for families. Families appreciate the spacious family rooms and the delicious breakfast, which includes a pancake station that is a hit with children. The hotel restaurant offers a good selection of food suitable for all ages. While some guests have noted the breakfast area can get busy at peak times, the friendly and accommodating staff consistently receive positive feedback.

Guest highlights

Spacious family rooms
Delicious breakfast with a pancake station
Friendly and accommodating staff

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Located in Swindon, Holiday Inn Express Swindon - West, an IHG Hotel is in the business district. Royal Wootton Bassett Old Town Hall and Museum of the Great Western Railway are cultural highlights, and some of the area's attractions include ATBShop Skate Warehouse and Combat Splat.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6 am–9:30 am on weekdays and 7 am–11 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Front-desk safe

More

Renovated entire property - september 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Bristol Airport
63 km from this hotel
Southampton Airport
74 km from this hotel
London Heathrow Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Swindon - West, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Swindon - West, an IHG Hotel

Latest reviews (7)

K

Katharine

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

5 out of 5 stars

Had a family room with my daughter and 2 grandchildren,7 and 4 for 1 night. Room was spacious and clean. Had dinner in the restaurant in the evening which had a good selection for us all and was very good. Breakfast is great there's a good choice and fresh ,my granddaughter loves making her own pancakes. Have stayed before and would again.
R

Robert

5 Apr 2023 - 10 Apr 2023
reviewed on expedia

2 out of 5 stars

Due to the hotel being heavily booked with a significant number of families the breakfast room could not cope. Had to wait for table, staff were doing their best, but as a result of Easter room rate was significantly more than usual, would have expected the hotel to provide a solution. Breakfast was still being closed down at normal time.
S

Sharlaine

31 Mar 2023 - 1 Apr 2023
reviewed on hcom

5 out of 5 stars

Stayed with my husband and two children (6 Years and 5 Months old). The room was small with the sofa bed pulled out but we were literally only there to sleep and it was lovely and clean and ideal for what we wanted. Staff were really friendly - a lovely man called Ciaran was there when we checked in and provided me with some soya milk for the room as I have a milk allergy. Great location - would definitely stay again. Thank you!
D

David

24 Jun 2022 - 26 Jun 2022
reviewed on orbitz

4 out of 5 stars

Convenient and pleasant hotel. Check-in was easy once the receptionist listened to how my name was spelled. Some noise from other guests talking on their way back to their rooms in the early hours of the morning. My only complaint is that unaccompanied young children should not be allowed in the self service breakfast area - they don't understand queueing and can't reach to serve items properly, e.g. sausages left lying around!!
C

CHUN HUNG

30 May 2022 - 1 Jun 2022
reviewed on hcom

4 out of 5 stars

This is a friends visiting trip for 2 nights (2 adults + 1kid). Breakfast included every day which was enough for a simple one. Everything was not at outstanding level, but if you're looking for easy one, this is a very good choice at its value! Recommend~ We like it.
M

Mohammed Anwar

10 Apr 2022 - 11 Apr 2022
reviewed on hcom

5 out of 5 stars

The staff / team Charmaine, Zak, Connor and Emily were great and always accomodating, made our stay excellent We knew that the hotel had no pool and gym so for what we got it was perfectly suitable for our 1 night family stay.
J

James

24 Jun 2021 - 25 Jun 2021
reviewed on hcom

5 out of 5 stars

Used this hotel in the past for our trip to meet up with family - always clean room and good breakfast Covid has affected everything but this hotel gave excellent service under what can be trying circumstances
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