Crowne Plaza Hotel Manchester City Centre, an IHG Hotel

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

Nearby attractions

Near a metro station, Crowne Plaza Hotel Manchester City Centre, an IHG Hotel is in Manchester City Centre, a neighborhood in Manchester with good shopping. The Gay Village and Salford Quays are cultural highlights, and travelers looking to shop may want to visit Canal Street and Deansgate. Looking to enjoy an event or a game? See what's going on at AO Arena or Etihad Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: gbp 10 per person

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Porter/bellhop

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Conveniences

Ballroom

Elevator

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airports

Manchester Airport

15 km from this hotel

Liverpool John Lennon Airport

44 km from this hotel

Leeds Bradford International Airport

57 km from this hotel

Reviews that mention...

All reviews (10)staff (6)clean (8)location (1)family room (2)

Family Reviews

for Crowne Plaza Hotel Manchester City Centre, an IHG Hotel

4 out of 5 stars

10 reviews

Review data

5 star reviews

30%

4 star reviews

40%

3 star reviews

30%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Hotel Manchester City Centre, an IHG Hotel

Latest reviews (10)

J

Julie

25 May 2024 - 28 May 2024

reviewed on expedia

5 out of 5 stars

The hotel was very clean, modern and conveniently located by the Arndale Shopping centre. It makes all the difference that the staff were friendly and professional. I will definitely recommend this hotel to all my friends and family.

D

David

5 Apr 2024 - 6 Apr 2024

reviewed on hcom

3 out of 5 stars

Very average hotel for the money. We had a “junior suit” which had the cheapest, nastiest looking plastic sofa!! Breakfast very average so really nothing much to recommend it other than the proximity to the AO Arena

L

Lindsay

31 Aug 2023 - 1 Sept 2023

reviewed on expedia

3 out of 5 stars

Fine for an overnight stay for a family of four. Room a bit small though and no upgrades available. Hotel decor a bit dated.

J

Jason

25 Jul 2023 - 27 Jul 2023

reviewed on orbitz

4 out of 5 stars

Hotel was clean and modern. Staff were amazing and really friendly particularly in the restaurant at breakfast and at reception. Rooms could have been a bit bigger for a family of 4. Also was not sure if bottles of water in the fridge were free so did not use.

K

Kenneth

21 Apr 2023 - 22 Apr 2023

reviewed on hcom

5 out of 5 stars

Fantastic Location, close to city centre and Hotel Food , Cleanliness and Service Top Notch 👍👏 would definitely recommend here to family and friends 😉

B

Brian

16 Feb 2023 - 18 Feb 2023

reviewed on hcom

4 out of 5 stars

Great hotel near the Arndale. Separate bath and shower were great. Enough room for 2 adults and 2 kids. Very clean inside. Beds were average for comfort but overall it was a very nice stay. Breakfast was fantastic!

D

Donna

6 May 2022 - 7 May 2022

reviewed on hcom

4 out of 5 stars

Checked into a family room in the Crowne Plaza Manchester. The room was lovely. Two double beds, bath and shower. Really comfortable and clean. The breakfast was lovely, a must if you stay. My only fault, which is really minor, is we stayed in room 520, which is right next to a firedoor, which banged a lot through the night, but the fire door is essential. Reception and waiting staff were friendly and helpful.

f

family of four

Invalid Date - Invalid Date

reviewed on expedia

3 out of 5 stars

Helpful staff, great breakfast, clean room. Our room was too small for a family of four for two nights. Bad lighting in room. Bathroom was clean and big enough, would have been better if more toiletries were provided for four persons. I found the mattress too soft and as a couple we rolled into the middle of the bed. But I do prefer a firm mattress.

A

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Stayed in family room for 1 night in half term. Room was clean, spacious and quiet. Everything you need for a night away.

A

Invalid Date - Invalid Date

reviewed on expedia

4 out of 5 stars

Good hotel close to the Arndale shopping centre. Nice clean facilities. All the staff were friendly and professional except for one young female member of staff who was raising her voice to another colleague in the breakfast area. Although I didn't hear what was said her body language and tone suggested that she was unhappy. She could have handled the situation better and taken the dispute away from the public area. Apart from that I would recommend the hotel to family and friends,