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Moxy London Excel

3 1/2 star hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Moxy London Excel is a popular choice for families visiting London. Families appreciate the spacious family rooms, which often feature partitions for extra privacy and separate TVs. The hotel's convenient location near the DLR and its proximity to other London attractions are additional benefits. Guests consistently praise the friendly and helpful staff, and the hotel offers a nice breakfast.

Guest highlights

Spacious family rooms with partitions and separate TVs.
Helpful and friendly staff
Convenient location near the DLR and London attractions
Nice breakfast

About the hotel

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.

Nearby attractions

Near a metro station, Moxy London Excel is in Docklands, a walkable area in London with good airport proximity. O2 Arena and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Sky Garden and Sea Life London Aquarium are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:30 am–10 am: gbp 15 per person

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
1 km from this hotel
London Heathrow Airport
35 km from this hotel
London Gatwick Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Moxy London Excel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Moxy London Excel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

T

Tahir

30 Jun 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

A cool place to stay. The family room does actually fit a family comfortably, unlike other London hotels in the same price range. We loved the eclectic decor and vibe of the common areas.
D

Dean

26 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

2nd time at the Moxy ,great base for london via the DLR. A trendy hotel ,spacious family rooms ,lovely breakfast and friendly staff. Would recommend and definitely return
D

Dean

26 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

2nd time at the Moxy ,great base for london via the DLR. A trendy hotel ,spacious family rooms ,lovely breakfast and friendly staff. Would recommend and definitely return.
G

Gavin

12 Apr 2024 - 13 Apr 2024
reviewed on hcom

5 out of 5 stars

Drove up to London for a couple of days to take the kids out to museums and needed somewhere east to drive to with a car park to ditch the car & picked the Moxy & wasn’t disappointed. The room we had was much bigger than other hotels in the area we had stayed at. The room had two sections with their own TVs which was great for the kids, the shower room was big and there was a room on the floor to iron your clothes. Staff were excellent in reception and the hotel was very clean. Overall we were very impressed and will stay again in the future instead of visiting the novatel near the excell.
N

Natalie

11 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

Stayed for one night with family and friends whist at a concert. The hotel itself is absolutely lovely. Gorgeous bed and room. Very clean, fab amenities. Only problem with the room was that the settee bed did not have a mattress, our booking was for 4 people. I was a surprised the room was not ready/checked for my booking. Upon leaving for the evening at 7, I informed the receptionist and was told that this would be rectified upon our return. Fast forward to 1:50 am, I was very disappointed to find that we still had no 2nd bed. I once again went back to reception to report the problem and was given an alternative room for myself and son. This was appreciated considering the early hour, although I would have preferred to stay in the room originally booked altogether.
K

Kwan Yip

23 Oct 2023 - 25 Oct 2023
reviewed on hcom

5 out of 5 stars

Stayed for two nights. Good price, nice breakfast, roomy family room, was clean and no bed bugs! I didn't get used to the automatic room door though, maybe too fancy for me. I have to put the large chair behind the door at night to feel secure.
M

Mohammed

17 Sept 2023 - 18 Sept 2023
reviewed on hcom

1 out of 5 stars

I've been to Moxy several times over the last 8 years, both in this Excel and Stratford, and I've booked the family room a few times too. I got the dates wrong so was hoping to cancel this booking but they didn't accept so I just went anyway, but I wish I got my refund because the visit was appalling. There were strange stains all over the walls with what looked like rape residue, plaster. The glass side table lights weren't working like they usually do in the other rooms, the carpet in places were stained and ironed, the bathroom had yellow shower curtains and it absolutely smelt like someone didn't flush, and the smell just wouldn't go away. The curtain also was torn off slightly so I couldn't make sure the view was covered fully. Very disappointing. I'm a regular Moxy-goer and paying so much for this just hurts me, I'm wondering if I'll go back at all.
J

Julia

13 Jan 2023 - 15 Jan 2023
reviewed on hcom

5 out of 5 stars

This was our 3rd stay at this hotel. We love the spaciousness of the family room, and it’s a great location to explore London now the Elizabeth line is open. The staff are helpful and there’s always someone around. We will definitely return.
R

Rachael

18 Dec 2022 - 19 Dec 2022
reviewed on hcom

5 out of 5 stars

We stayed here whilst we explored London and met with family friends. The hotel itself is quirky, with a warm and friendly atmosphere. Staff were pleasant and helpful, including the night security. We booked a family room, which had a partition wall which gave the children more space and their own TV. The room was comfortable, clean and spacious, in the lobby there is a selection of board games and activities which allow for a little light entertainment in the evening. The grab and go is well stocked and available throughout the day/evening.
V

Vicky

23 Sept 2022 - 25 Sept 2022
reviewed on hcom

4 out of 5 stars

Visiting family nearby. Room very comfortable but very small. No wardrobe and just 4 hangers on a hook for shirts/blouses. Used to stay at a nearby hotel but the noise from rowdy guests prompted us to have a change. The room was very dark and very quiet. Had two nights excellent sleep. Offered a free cocktail on checkin. Don’t bother accepting. Very little alcohol, warm and tasteless, vimto would be better. Bar not very well stocked, so after first drink there, went elsewhere.
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