Holiday Inn Express London - ExCeL, an IHG Hotel

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.

Nearby attractions

Holiday Inn Express London - ExCeL, an IHG Hotel is located in Docklands, a neighborhood in London, and is near the airport and near a metro station. O2 Arena and Emirates Aviation Experience are cultural highlights, and some of the area's notable landmarks include London Eye and Buckingham Palace. Looking to enjoy an event or a game while in town? See what's going on at ExCeL Exhibition Centre. Guests love the hotel's central location.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)

Laundry facilities

Rollaway/extra beds (surcharge)

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free buffet breakfast available weekdays 6:30 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Bathroom emergency pull cord

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Outdoor

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airports

London City Airport

1 km from this hotel

London Heathrow Airport

35 km from this hotel

London Gatwick Airport

43 km from this hotel

Reviews that mention...

All reviews (7)location (1)family room (1)sleeping arrangements (1)staff (2)clean (1)

Family Reviews

for Holiday Inn Express London - ExCeL, an IHG Hotel

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

43%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express London - ExCeL, an IHG Hotel

Latest reviews (7)

B

Beate Gertrud Stefanie

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Nice hotel for a short holiday in London. Only a few minutes to walk to the next train station. Good for families.

C

Charmaine

24 Jul 2023 - 25 Jul 2023

reviewed on hcom

4 out of 5 stars

We had a family room, once the sofa bed was out there wasn’t much room for moving around for 4 people but fine for one night. Room clean, some mould to shower. Staff really friendly and helpful. Breakfast good choice although not as much as other hotels we have stayed at, hot was sausage, bacon, beans, scrambled egg and hash browns. Then toast, croissants, natural yogurt and whole bits of fruit. Little far out if you are planning on doing tourist things in London, but right next to the dlr. took around 20 mins to get to London city to get to tubes (Tower Hill).

J

Josephine

5 May 2023 - 7 May 2023

reviewed on hcom

3 out of 5 stars

Everyone was gd but the is small for a family and the mattress was disgusting and out of date

R

Rosemary

23 Aug 2022 - 24 Aug 2022

reviewed on expedia

4 out of 5 stars

The Hotel was really nice, right on the DRL line, was able to watch planes coming and goin from the airport, staff very friendly, our room was big enough for our party of two adults and two children, breakfast was included and we all very much liked the choice, the only thing that let our stay down was the fact we couldn’t open a window in our room, with four people sleeping in it made it a very uncomfortable stuffy night, we had the air conditioning on but made little difference, the kids slept as they were so tired but us adults found it difficult to sleep, but on that note I would definitely like to stay there again

C

Claudia

Invalid Date - Invalid Date

reviewed on hcom

3 out of 5 stars

Breakfast was awful! Burnt sausages, burnt croissants, very little selection for children.

A

3 Jan 2024 - 5 Jan 2024

reviewed on hcom

3 out of 5 stars

Location was fantastic, the hotel itself was great but the foldout bed was broken and the room was too noisy both with other guests and a whistling fan that we couldn't turn off. Overall I'd stay here again but perhaps not with kids.

A

31 May 2022 - 2 Jun 2022

reviewed on hcom

2 out of 5 stars

No microwave facility to warm baby food which was shocking as every other hotel offers that. They are charging money for water(not even 1 bottle complimentary) so bring your own water. Breakfast was complimentary so don't purchase separately