DoubleTree by Hilton Hotel London ExCel

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

Nearby attractions

Located on the waterfront, DoubleTree by Hilton Hotel London ExCel is in Docklands, a neighborhood in London with great airport proximity. O2 Arena and Tower of London are cultural highlights, and some of the area's notable landmarks include The Shard and London Bridge. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or London Stadium.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 7 am–11 am on weekends: gbp 17.95 per person

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchairs available on site

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Designated smoking areas

Renovated entire property - january 2016

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Nearest Airports

London City Airport

1 km from this hotel

London Heathrow Airport

35 km from this hotel

London Gatwick Airport

42 km from this hotel

Reviews that mention...

All reviews (3)staff (2)family room (1)parking (1)

Family Reviews

for DoubleTree by Hilton Hotel London ExCel

4 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel London ExCel

Latest reviews (3)

D

Danielle

20 May 2023 - 21 May 2023

reviewed on hcom

5 out of 5 stars

From the moment we stepped inside Sham and Din made us feel very welcome. The kids were so excited to be there, and loved the cookies given to them. Thank you for lovely stay, we will definitely be back.

D

Damian

31 Aug 2022 - 2 Sept 2022

reviewed on hcom

5 out of 5 stars

We were made welcome on arrival and service throughout our stay was excellent. Would recommend for families. Short walk to DLR, 20 minutes into central London.

S

SILVIA LORENA

17 Feb 2022 - 18 Feb 2022

reviewed on hcom

2 out of 5 stars

The only area and manager that really made us feel welcome and care was the restaurant on our breakfast time. Staff on the desk not helpful, our room’s view was the car park. When I requested for a exchange, I was told all the family rooms have the same view? Ridiculous!! I didn’t sleep all night as the bed was very uncomfortable and noisy, it made my back injuries worse. I will not stay there ever again!!