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Hampton by Hilton London Gatwick Airport

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1549 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Hampton by Hilton London Gatwick Airport is a convenient option for families, especially those with early flights. While some reviews mention small family rooms, many guests praise the hotel's excellent location within the terminal, making travel stress-free. The hotel also receives positive feedback for its friendly and helpful staff, who are often noted for their willingness to accommodate guests' needs. Breakfast is also frequently mentioned as a positive feature.

Guest highlights

The extremely friendly and helpful staff, especially their willingness to accommodate late arrivals and early check-ins.
The convenient location within the airport terminal.
The breakfast, which is described as 'OK' to 'really good', with a full English available.

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.

Nearby attractions

Near a train station, Hampton by Hilton London Gatwick Airport is in an area with great airport proximity. High Weald and Buchan Country Park reflect the area's natural beauty and area attractions include Tulley's Farm and K2 Crawley Leisure Center. Looking to enjoy an event or a game while in town? See what's happening at Broadfield Stadium or Lingfield Park Racecourse and Golf Club. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 4:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height door lock
Low-height view port in door
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London Gatwick Airport
1 km from this hotel
London Heathrow Airport
39 km from this hotel
London City Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton by Hilton London Gatwick Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton by Hilton London Gatwick Airport

Latest reviews (8)

D

David

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

4 out of 5 stars

Great hotel, ideal for pre flight stay or in my case dropping family off for an early flight. Only downside car park was expensive.
J

Jill

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

5 out of 5 stars

We were very late getting into Gatwick. Phoned hotel, very nice girl said no problem. We arrived before 12 & straight into a family room. Ok breakfast. Would definitely stay again. 👍
Z

Zena

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

3 out of 5 stars

We had a late flight into Gatwick North, so the location was perfect for this. It is located in the terminal so didn't have to leave the building. Big plus. Reception were very nice and very quick check in. We had a family room for 2 adults and 1 child. Thank goodness we didn't have anymore people in than that as the rooms are tiny, especially when you have your suitcases in tow! The carpet was all ripped, which made it feel really drab and not what I would expect considering how much we paid. The air con was really lame too and barely cooled the room. Again, I might expect this in a really budget hotel, but not something that carries the Hilton brand. Breakfast was fine. It was included in the price. They have express checkout so that was very convenient. All in all an average stay, but not worth the amount we paid for it
B

Brian

27 Oct 2023 - 28 Oct 2023
reviewed on hcom

5 out of 5 stars

The proximity to the terminal at Gatwick is fantastic. The check in was smooth and the staff excellent. The room was perfect for our needs (a family room - 2 adults and a 15 year old). The room was spacious and clean. The bathroom facilities were first class. Overall, we would highly recommend this hotel.
C

Carroll

26 Sept 2023 - 27 Sept 2023
reviewed on orbitz

5 out of 5 stars

great service! they were so helpful with me and were kind to my family who called to check on me
R

ROBERT

27 May 2023 - 28 May 2023
reviewed on hcom

4 out of 5 stars

Overall great experience, have stayed here a couple of times. Great place to stay as long as there’s no more than two people per room. Disappointment in the “family room“ as it is basically a queen bed with a pull out couch. Travelled all through Scotland and Ireland and a family room could be three or four twin beds.
J

Jongsok

29 Mar 2023 - 30 Mar 2023
reviewed on orbitz

5 out of 5 stars

Extremely friendly staff. Arrived on an overnight flight with a child. Let us check in early with no issues. One of the only places that serve food and drinks past mid night
m

mikel

20 May 2022 - 22 May 2022
reviewed on orbitz

3 out of 5 stars

Breakfast is really good, full english available with a good selection for buffet. I used the gym which was small but had the main things I use. The bed was comfy and the black out curtains were very useful. Our only biggest complaint was the gentleman who checked us in was not exactly the most helpful and we felt a bit brushed off. After an long overnight flight with our 1 year old son we arrived early which I had already told the hotel, as well as requested a baby cot in the room. We arrived to find out the room was not ready and Rick told us to take a seat and let us know when it was available... we sat for 2 hours until midday and I asked Rick if it was available and he said it was, i asked how long it had been available for and he said 30 minutes and we felt quite dissapointed he watched us sitting there very tired from a long night flying with a 1 year old and if I had not gone up to see if it was ready we would have probably sat there for even longer... we really just wanted to sleep and rest after a very non sleep filled night on the plane with an infant. Then once we arrived to the room there was no baby cot.. we called down to have one sent up and it was another hour and half before it arrived... so we just felt a bit exhausted with it all and the lack of consideration and professionalism. But the portuguese ladies behind the desk were lovely and you cant beat the location.
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