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Jon
1 Dec 2023 - 3 Dec 2023
reviewed on hcom
4 out of 5 stars
Visiting family in Bristol. Room was great except the air con/ heating was not working. The staff were very quick to respond with a portable heater
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Mandy
28 Jul 2023 - 29 Jul 2023
reviewed on hcom
5 out of 5 stars
Great reception staff quick check in after an 5 hour drive. My only issue is the amount of dogs. Followed a family and dog in the lift and it had weed in it, smelt terrible. Breakfast with dogs barking is not my idea of fun. Yes it must be nice for people with dogs having hotels to stay in but if you don’t have a dog yourself the smell and noise is a. Bit off putting.
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Tracy
21 May 2023 - 22 May 2023
reviewed on expedia
4 out of 5 stars
The hotel was an Ideal stopover point for us to visit family. Rooms were clean and comfortable. The staff were all very helpful and friendly especially the ladies in the breakfast dining area.
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Steve
28 Apr 2023 - 29 Apr 2023
reviewed on expedia
4 out of 5 stars
Handy for family meet up in Bristol and reasonably priced. Comfortable and staff were friendly and helpful
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Alison
24 Feb 2023 - 25 Feb 2023
reviewed on hcom
4 out of 5 stars
Quick and easy check in. Worth noting you have to pay a fiver for 24hrs parking. Having stayed previously and it was free this was a bit of a shock and doesnt seem to be mentioned anywhere. Even more of a shock to recieve a PCN in the post today which I've contested. I *think* the problem is that I paid for 24 hrs. But then left the premises to go to my cousin's nearby, returning later to sleep and then leaving properly the following day...and the system couldnt link the second visit to my active parking. Bit of a pain and utterly ridiculous given it is a hotel so people will be coming and going multiple times. I mean, I'm grateful that this wasnt in place when i stayed before- it was for my sister's Indian engagement so there was a LOT of back and forth for outfit changes etc.
Anyway, room just about accommodates tbe bed and sofa bed pulled out. Sofa bed isn't greatly comfortable so my back has been playing up since. However room temperature controls good, shower really good and unlike the Hilton down the road we werent kept awake by a toddler stomping around above us all night. Bonus that. Breakfast is awesome. Loads of choice, lovely staff. Wish yoh could get a big mug of tea or coffee though. I had to ask for a teaspoon for my 2 year old to eat with as there werent any, which is a bit weird. Like the fact they had grab n go bags to bag up items if you had to leave quickly.
Overall a good stay and I'd book again. Sorting the parking issue would be good
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Laura
19 Nov 2022 - 20 Nov 2022
reviewed on hcom
4 out of 5 stars
We were a family of four , but it lacked space as the sofa was a sofa bed - which was fine and as expected but we couldn’t use the desk or get to the bin and the kettle was tricky to get to due to where the sofa bed was.
If the room was half a meter bigger of would of been fine.
Breakfast was nice - help yourself style!
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Brenna
2 Sept 2022 - 3 Sept 2022
reviewed on expedia
5 out of 5 stars
Our family stayed here for one night on our return trip from Cornwall to London. The beds were comfortable. The space was adequate. Staff helpful and warm. The price was affordable. Everything we needed for a break in our road trip.
The only issue I had was getting to the hotel. Navigation took us on a long route through town that seemed to take forever. When we left the next day, we were back on M4 in a jiffy, so not sure why we were taken on a wild goose chase the night before.
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Dharmendra
5 Aug 2022 - 6 Aug 2022
reviewed on expedia
5 out of 5 stars
Rooms a bit small for a family of four (2 aduts, 2 kids) but otherwise fine. Comfortable and convenient
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Julija
18 Aug 2022 - 19 Aug 2022
reviewed on expedia
1 out of 5 stars
Sofa bed in family room is very uncomfortable. Air con was leaking water all night and dripping on the floor. Breakfast is continental only
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Amy
12 Aug 2022 - 14 Aug 2022
reviewed on hcom
4 out of 5 stars
Rooms are good for the price, we stayed for 2 nights over a weekend in August. Standard hotel room. We went as a family:me, my husband and our baby. We took our own next to me cot but we arrived in the room and the sofa bed had been set up which wasn't suitable for a baby so we put that back as a sofa and there was enough room then for the cot. Room was clean and had a kettle, tea and coffee etc. Soap/shower gel dispensers in the bathroom. The only downfall of this hotel is breakfast which needs sorting. The staff run around like headless chickens which only adds to the already chaotic vibes at breakfast. This is mainly because people keep asking them to refill or sort things out, everything seemed to be running out all the time from the juice, bacon, hash browns, cutlery, pancake machine, pastries, drinking glasses etc. The layout also isn't great with most of the breakfast items except cereal served in a relatively small alcove so everyone is on top of one another. I dont regret staying here but I would probably look at other hotels before staying here again, ones that offer a better breakfast experience as it was a stressful and disappointing way to start the day.