Aztec Hotel & Spa

Really enjoyed our night here. There was a queue for check in on arrival but it was made better by a complimentary glass of fizz and juice for the children! Pool itself was wonderful aside from the ridiculously rowdy group who spoilt it for us. Kit in the room was ok although we had no bathrobes as promised. Breakfast really great. Buffet cereal, pastries, fruit, juice. Then hot good cooked to order and served at the table. Would definitely stay again. Thank you!

Lovely hotel and very friendly staff. Nice touches in the room too with mugs and takeaway cups. Treat for the kids and even the dog had a bed waiting for him!

Overnight stay for family of four . Enjoyed the spa , rooms clean and spacious. Air conditioning welcome as temperature in corridors etc quite warm. Staff welcoming and helpful.We didn’t eat there and had room only so unable to comment on food.

Lovely hotel, child friendly which is perfect. Highly recommended

Delighted to have a room upgrade on arrival to a junior suite

The little touches eg the fresh milk made a massive difference. We were surprised by a long queue to check in. The room was clean and comfortable. Although it was a digital tv it was not a smart tv which felt very old fashioned. The swimming pool was not the tranquil place we had hoped for with families splashing in a noisy way. The rest of the facilities were great but we were upset by the additional cost for the spa that was initially quoted as £10 then increased to £15. The gym was great and the best hotel gym I have ever used. The cold sweat towels a fantastic idea. Breakfast was very nice although tiny eggs were a strange economy. Overall, the value and experience was good and I would return.

Loved the milk and water machines available to fill your own. Good size pool but very annoying that you have to pay extra to use it! I’ve never experienced this in a hotel before and was the main reason we booked it. Plus they added £10 extra to the advertised price as prices had apparently just increased!! Then when we got to the pool (which has a 3 hour window for children to use in evening) we were told they were at capacity and we had to wait around 15-20 minutes. It looked like there was plenty of room but we were told x31 was the limit. If that’s the case I think a booking system needs to be implemented…there were quite a few people waiting to access. Good breakfast

Beware! There has been a change in policy. Apparently if you book this hotel via Expedia/Hotels.com you cannot use the pool without an extra charge. Nowhere on the booking does it state this. I have stayed in this hotel many times and this policy is new. My family and I went to the pool and were refused entry, they then made me go to reception to sort it out, reception tried to charge me £30 which I refused.

Beds were absolutely awful my back is still in half. Paid £25 to use the pool which should be included in the price considering I paid £155 for my stay and couldn't even use the facilities which upset my children massively. The walls were paper thin and I could hear everything going on in the other rooms had around 4 hours sleep and got out of there as soon as we could

The hotel is lovely. The spa was super busy with families and extremely young children in the hot tub. As for the breakfast avoid it at all costs. Not sure how you ruin a croissant I have no idea but they did, and as for the coffee I wouldn’t even bother. Restaurant evening Meeks are hit and miss the pie was great the rest was poor for the price.