Villa del Palmar Cancun Luxury Beach Resort & Spa

About the hotel

Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Nearby attractions

Located in Punta Sam, Villa del Palmar Cancun Luxury Beach Resort & Spa is next to a golf course and on the beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Miguel Hidalgo. Traveling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park. Parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Popular amenities

Family friendly

5 outdoor pools

Access to nearby outdoor pool

Arcade/game room

Children's games

Children's pool

Children's toys

Free children's club

Grocery/convenience store

In-room child care (surcharge)

Laundry facilities

Playground

Snack bar/deli

Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Free in-room wifi has a 2-device limit

Food and drink

24-hour room service

5 bars/lounges, 1 beach bar and 1 poolside bar

6 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:00 am–11:00 am

Spa

7 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Hydrotherapy

Manicures and pedicures

Massage - swedish

Massage - deep-tissue

Massage - hot stone

Massage - on the beach

Massage - prenatal

Massage - sports

Massage/treatment rooms

Outdoor treatment areas

Reflexology

Sauna

Spa open daily

Spa tub

Steam room

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchairs available on site

Things to do

18 holes of golf

4 spa tubs

5 outdoor pools

Access to nearby outdoor pool

Aerobics classes

Arcade/game room

Beach volleyball

Beach yoga

Children's pool

Fitness center

Full-service spa

Kayaking

Lifeguards on site

Playground

Sauna

Scuba diving

Shopping

Steam room

Yoga classes

Outdoor

Beach loungers

Beach umbrellas

Beachfront location

Garden

Lifeguards on site

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Gift shop/newsstand

Grocery/convenience store

More

Beach towels

Romance packages available

Smoke-free property

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Nearest Airports

Cancun International Airport

23 km from this hotel

Cozumel International Airport

81 km from this hotel

Reviews that mention...

All reviews (41)pool (11)staff (17)clean (11)location (1)dining (3)parking (1)playground (1)kids club (1)evening entertainment (2)

Family Reviews

for Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 out of 5 stars

41 reviews

Review data

5 star reviews

63%

4 star reviews

22%

3 star reviews

7%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Villa del Palmar Cancun Luxury Beach Resort & Spa

Showing 1 - 10 of 41 reviews

Latest reviews (41)

G

Gustavo Edwardo

16 May 2024 - 21 May 2024

reviewed on expedia

5 out of 5 stars

They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken

g

galitt

5 May 2024 - 11 May 2024

reviewed on expedia

5 out of 5 stars

Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!

S

Silvia

19 Apr 2024 - 27 Apr 2024

reviewed on expedia

1 out of 5 stars

Several things damaged or not working in the room. Maintenance had to come to our room on five separate occasions over a period of 3-4 days. A waiter from one of the restaurants asked my friend for a cash tip ($50 cash was given) when a tip was already included in the bill. Not only that but the same waiter followed me to the pool from the restaurant asking for an additional tip. I complained to the front desk but they could not care less. To top it off the hotel grounds are like a cemetery after sun down. No activities, nothing to do. I could say more but why bother. Will never go there again as will discourage friends and family from going there.

R

Rolando

8 Apr 2024 - 12 Apr 2024

reviewed on expedia

5 out of 5 stars

Amazing stay with my family of 5. Property was beautiful and room was perfect for us. Came with a kitchenette, washer/dryer, tv in each room, balcony in each room, bathroom in each room…we loved it. Everything is easily working walking distance and easy to find. We didn’t need much from resort staff, but whoever we had a question they were very helpful

S

Sharad

Invalid Date - Invalid Date

reviewed on orbitz

4 out of 5 stars

Great place and experience overall; very good for families. Shown as advertised. Only reason for not giving 5 stars was difficulty in getting dinner reservations at resort restaurants, as it seems like you needed to do this well in advance. Otherwise, great place and would stay there again.

M

Mitsi Karen

15 Mar 2024 - 20 Mar 2024

reviewed on expedia

5 out of 5 stars

Loved Everything about this Hotel ! From the first day to the very last ! We stayed 5 days during spring break with our kids everyone was so attentive , our housekeeping was just great it was freshened up everyday, they even folded our Laundry which we didn’t expect, the pool was great hot tubs , breakfast ,the spa ! They had valet parking for us as well ! Check in check out was super fast and easy ! One of the best places we’ve stayed at !

U

Ulyana

26 Jan 2024 - 2 Feb 2024

reviewed on expedia

5 out of 5 stars

Very relaxing place for family

C

Cher Eleanor Nicolas

20 Jan 2024 - 23 Jan 2024

reviewed on expedia

5 out of 5 stars

The best hotel ive stayed my entire life! If i could give 101 stars, i would! The entire staff went above and beyond!!! They are really the best. I would definitely go back to this hotel with my family and friends.

A

Alex

9 Jan 2024 - 13 Jan 2024

reviewed on expedia

5 out of 5 stars

Our family had the best time , all the people that work there were absolutely great .( Santiago David and the 2 other ladies from activities) are incredibly ,bar thender by the pool unbelievable. We would definitely go back to this resort.

A

Angelica Lara

16 Dec 2023 - 19 Dec 2023

reviewed on expedia

5 out of 5 stars

Our experience at this hotel was amazing, from being picked up at the airport to walk in and immediately acknowledge by all the staff members.Concierge offering champagne or cold water when we arrived, it was an absolute pleasure staying here. The service is outstanding. I will definitely be staying here again. Planning a vacation in mid June 2024 with the rest of my family will certainly be staying here again.