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Canopy by Hilton Cancun La Isla

4 1/2 star hotel
Connecting rooms
9/10 Excellent
(538 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.

Nearby attractions

Located on the waterfront, Canopy by Hilton Cancun La Isla is in Zona Hotelera neighborhood and is connected to a shopping center. El Rey Ruins is a notable landmark, and the area's natural beauty can be seen at Tortuga Beach and Delfines Beach. Costa Occidental de Isla Mujeres National Park and Ventura Park Cancun are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

Popular amenities

Family friendly

Free rollaway/extra beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–11:00 am: usd 20 per person
Room service available

Spa

Massage - deep-tissue
Massage - sports

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Braille signage
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height desk
Low-height door lock
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

Designer stores
Fitness center
Free bicycle rentals
Outdoor pool
Shopping
Shopping mall
Spa services

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Water dispenser

More

Communal living room
Designated smoking areas
Romance packages available
Tv in lobby

Nearest Airports

Airplane
Cancun International Airport
14 km from this hotel
Cozumel International Airport
68 km from this hotel
map

Reviews that mention...

Family Reviews

for Canopy by Hilton Cancun La Isla
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Canopy by Hilton Cancun La Isla

Latest reviews (3)

M

Muqsit

4 Nov 2023 - 8 Nov 2023
reviewed on expedia

5 out of 5 stars

Great stay for families that will be moving around trying to visit multiple places in 4 to 5 days.
O

Obichukwu

10 Oct 2022 - 16 Oct 2022
reviewed on orbitz

5 out of 5 stars

Great hotel for adults without kids. The staff is very friendly and knowledgable, the food served at the restaurants in this hotel is amazing (make sure to have brunch here). The rooms had lovely decor and amenities were very clean. The hotel itself is connected to the La Isla shopping area. I would stay here again anytime I visit Cancun.
R

Rayda

30 Apr 2022 - 4 May 2022
reviewed on orbitz

5 out of 5 stars

Everything was great! My family and I enjoyed every minute of our stay. Luis was outstanding!!!!!
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