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DoubleTree by Hilton Hotel Johor Bahru

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

DoubleTree by Hilton Hotel Johor Bahru is a convenient base for families, with connecting rooms available for larger groups. Families appreciate the hotel's location, close to shopping and dining options, and the generally friendly and helpful staff. While some have noted small room sizes for triple occupancy and soundproofing issues, many guests have praised the excellent breakfast and the overall positive experience. The hotel's proximity to Komtar BCC and CitySquare makes it a good choice for exploring the area.

Guest highlights

The excellent breakfast
The friendly and helpful staff
The convenient location close to Komtar BCC and CitySquare
Connecting rooms available for families

About the hotel

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

DoubleTree by Hilton Hotel Johor Bahru is located in Central District, a neighborhood in Johor Bahru, and is in a shopping district and near a train station. Travelers who have shopping on the agenda can visit Komtar JBCC and Johor Bahru City Square, while those looking for another kind of activity may want to check out Johor Premium Outlets. Don't miss out on a visit to LEGOLAND® Malaysia.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: wifi (myr 15 per day), wired internet (surcharge)
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: myr 65 for adults and myr 35 for children
Coffee/tea in common area(s)

Spa

Massage - deep-tissue
Massage - hot stone
Massage - sports
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Spa tub
Steam room

Outdoor

Beach loungers
Pool sun loungers

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Reception hall

More

Designated smoking areas

Nearest Airports

Airplane
Senai International Airport
22 km from this hotel
Singapore Changi Airport
28 km from this hotel
Hang Nadim International Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Hotel Johor Bahru
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

64%

4 star reviews

14%

3 star reviews

21%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel Johor Bahru

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Joe

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

3 out of 5 stars

There was one issue encountered during the check-in process. I had inquired about the suitability of the swimming pool for children, but the response I received indicated uncertainty.
u

uday

29 Jun 2024 - 2 Jul 2024
reviewed on hcom

3 out of 5 stars

The room was small for triple occupancy. Our room had no view at all. In fact half of the rooms in this hotel are facing inwards facing other wings of the hotel building. So, i suggest do not offer this hotel as a choice for family vacation. 6 room nights were booked but found it wanting.
l

liaw

9 Jun 2024 - 11 Jun 2024
reviewed on hcom

3 out of 5 stars

Good location. Not so smooth check in, arrive at 3:41PM yet no room for me and my family. Sound proof not good, stay at level 21 still can hear student making noise in the morning.
H

Hui Mian

19 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

Initially planned to stay from 19-25 February but had to check out on 23 February to return back to Singapore due to a family emergency. Duty manager Ms Rachel Tan was very helpful and we got a refund back from the hotel after Expedia raised a refund request. Repeated stays at the hotel as we are very happy with the service and will definitely choose Doubletree Hilton again for our next trip.
E

Emiko

1 Jan 2024 - 3 Jan 2024
reviewed on expedia

5 out of 5 stars

Working stuffs were all nice, especially to children. Breakfast was fabulous. This is the only one hotel I like at JB.
R

Robson

10 Dec 2023 - 13 Dec 2023
reviewed on hcom

5 out of 5 stars

Amusing holiday with family since last visit Malaysia a year ago. Great holiday with ease of access to food and shopping, family have a wonderful time.
C

Cindy

5 Oct 2023 - 7 Oct 2023
reviewed on expedia

5 out of 5 stars

Good u allow lounge time for kids!
c

courtesance

5 Sept 2023 - 6 Sept 2023
reviewed on expedia

5 out of 5 stars

Liked that the executive lounge had a time restriction against children after 7pm. Welcome cookies are lovely too.
J

Joan

23 Mar 2023 - 24 Mar 2023
reviewed on expedia

5 out of 5 stars

Good place for a quick getaway. Breakfast is good, the 2 bedroom suite is awesome for family
K

Keith

5 Apr 2023 - 6 Apr 2023
reviewed on hcom

5 out of 5 stars

The hotel is a 5 mins walk away from Komtar BCC and CitySquare, so it is quite convenient. Staff are all very friendly and helpful. I arrived at the hotel at about 3.30am for the check-in. Originally, they could not find my 2nd room with my name and after some clarifications, we got our hotel cards and up we went. Staff are always around to help. The room was clean and tidy. There are connecting rooms, so if you have family members which requires 2 rooms, you can get 2 connecting rooms for convenience. The hotel also provides different types of pillows(eg latex, foam, contours etc). Just one negative thing. The hotel tries to engage the customers, which I do like. One of the actions they do is to send an email to ask how many people in each room. The strange part is that when i press the reply button, it goes to Hotel.com(I booked thru Hotel.com) and it is just a general page. So there is no way for my to really reply to that info request. Overall stay was great!
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