Sheraton Frankfurt Airport Hotel & Conference Center

Very conveniently located, great size for a family room in an airport hotel, heating/cooling in the room was horrible - it was way too warm, too humid and no window could be opened.

Wonderful hotel with a great pool and restaurant. Room was spacious and clean. Such a great respite for one day/night stopover near the airport and when traveling with kids. Perfect way to break up a very long trip and recharge before the next leg. Would highly recommend this hotel!!

No parking available. Are you kidding me??? Had to drag luggage for a huge distance. Staff indifferent and not helpful. Huge check-in lines. Poor signage. It took over 90 minutes from arrival to get into our room!

Staying at Sheraton Frankfurt Airport gives me a warm feeling since the first place. Due to no vacancy at Marriott Frankfurt downtown, we had to move here. We had 4 rooms and M-Club access there. It is probably that the morning meal not fresh taken at Marriott Frankfurt downtown, so my stomach did not feel well and my body didn’t feel comfortable. Angelika Laurer noticed me and proactively offered me a cup of fruity camomile tea so that my discomfort was reduced. I appreciated her. The whole team at the M-Club are professional and nice. Other staffs Kevin O’Connor and Sveltlin Dimitrov also treated us like family and always gave us pleasant feeling whenever we stayed at the M-Club. We stayed for 10 days. Except for the soft beverages and snacks offered there, light meal offered there is very narrow in choices and purely western style to my opinions. So, I had several suggestions and discussions with them on possible options to offer for customers. I felt that there is limitation to meet everyone’s demand at M-Club, however, I feel that it might still be a surprise if the meal styles can be adjusted, or altered within different meal styles like oriental or Asian. It is always good to have soup or broth at higher temperature that can deliver warm feeling and satisfaction. In all, In all, I shall never forget the interactions there with the team at the M-Club and thank them for the great experiences that they brought to me.