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Christopher
7 Aug 2024 - 14 Aug 2024
reviewed on hcom
5 out of 5 stars
Excellent hotel. I was unfaithful to the hotel I usually stay at in Copenhagen and chose this one for my trip. I was worried, because this place seems extremely “family friendly”, a term I usually avoid like the plague. But it wasn’t a problem, actually. Still very quiet and suitable, even for a child-hater like me.
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Sinead
8 Aug 2024 - 10 Aug 2024
reviewed on hcom
3 out of 5 stars
Just ok. No robe no slippers no towels in room or tv remote had to call down a few times for these. Breakfast is mediocre one person serving coffee in the morning so queuing for ages not ideal with children. If you have small children better staying closer to the centre as a bit of a trek.
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Troels
29 Jul 2024 - 31 Jul 2024
reviewed on hcom
5 out of 5 stars
Fantastic stay for our family.
The rooms where great, but the play areas and actovities was amazing.
The location of the hotel is great, and public transport is just outside the door.
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Beth
24 Jul 2024 - 25 Jul 2024
reviewed on hcom
5 out of 5 stars
We had only one night stay at the hotel. General impression was very good. Our room was very nice and clean. Some noise from the trains, but not big of a bother since were too tired.
Staff especially at the front desk were very friendly.
We enjoyed time at the pool and the fact that the hotel is kid friendly.
Breakfast was a bit chaotic. Ok vegan options. Keep it up:).
We are definitely coming back :)
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Filip
11 Jul 2024 - 13 Jul 2024
reviewed on hcom
5 out of 5 stars
Clean and excellent service and quality in rooms, food and staff. Great breakfast and nice child play area. Great for kids and family. Pool also nice, but way to clorinated!
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Anette
11 Jul 2024 - 12 Jul 2024
reviewed on hcom
4 out of 5 stars
Okay hotel. Spent one night with the family, kids loved the play area, room was nice but breakfast was a fail (no coffee for 45mins)
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Laila
3 Jul 2024 - 6 Jul 2024
reviewed on hcom
3 out of 5 stars
It's not worth it.
We booked a room for 4 people, 2 adults and 2 kids. We got a small room w/ double bed and sofabed.
The bathroom was in two parts, so the sink area was visible for the rest of the tiny hotelroom, only separated by glass walls. This means that every time one of us had to go to the bathroom, half of this tiny room got light from the sink area, very disturbing and noisy at night. There were blinds to one side, but little did they help.
There were no shelfs for our clothes, so our suitcases occupied most of the tiny floor space most of the time.
We were told to book time for breakfast the day before - never experienced that before - I don't think this is good hotelguest service, at best it is for the convenience of the hotel itself, but we would like to have breakfast when we feel like it, instead of prebooking the time the day before.
Also told to prebook cleaning service the day before. Never experienced that before either.
The staff were friendly but rather stiff.
Breakfast was good though.
Fitness and pool area were ok.
We have tried several hotels, also budget hotels that were way more hotelguest friendly.
But 8.000 + DKK for 3 nights stay in a tiny room, not worth it unless you would pay extra for somewhat fancy decorated rooms(!) In this case I would rather book a tiny room in a budget hotel with shelfs for the clothes, and flexible breakfast and cleaning services 😅
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Lui
28 Jun 2024 - 29 Jun 2024
reviewed on hcom
2 out of 5 stars
Ordered by Hotels.com including breakfast, but the hotel was not able to see that in their booking system, so we got charged an additional 690 dkk for breakfast for 2 adults and two kids - which is 255% above the charged rate by Hotels.com, so in total we got charged 960 dkk for the breakfast... the breakfast was fine, but with two kids with no morning appetite, that is to much. The worst part was, that even though we could show the documentation of our order from Hotels.com, we couldn't avoid to pay again neither at the restaurant nor at the reception of the hotel.
Further we got a SMS on the night of check-in with a link to reserve a time slot for our breakfast, which indicated, that our breakfast payment was registred. At least the service could inform, that breakfast was not included in our stay at that point (which it was though), so we would have been aware of this already at check-in.
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Philip
10 May 2024 - 11 May 2024
reviewed on hcom
3 out of 5 stars
Acceptable hotel with everything you’d expect from a business hotel. But we were travelling as a family which meant that we weren’t too impressed as there is absolutely no connection between the amusement park and this hotel except a few design items.
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Nakul
7 Apr 2024 - 13 Apr 2024
reviewed on expedia
5 out of 5 stars
Tivoli hotel has a great location, walking distance or a short bus ride, from most of the places you would like to go on a visit to Copenhagen (Tivoli Gardens, museums, food options, etc.). You can also hire bikes from the museum (which we did for a day, including kids bikes) from the hotel - this is the preferred way to get around by most people in the city!
Breakfast was good enough. A decent selection of cereals, breads, pastries, drinks, etc. Kids like the pancakes with different syrups. During our stay (Apr'24 school Easter holidays), there was always enough place to sit without waiting (we got down between 8.30 and 9.00).
We had adjoining rooms which had adequate space. Rooms were in good conditions and nicely decorated. We asked for a quiet area for the room on check-in and the staff amended with no probs. Note, you need to ask for the rooms to be cleaned (previous day by 10pm). Additionally, you need to specify you want a full clean, else the only the towels are replaced and bins emptied. The room gets a full clean after 4 night by default.
The pool was great for the kids. Has a decent shallow areas for walking around. Some nice lighting too. We went on a couple of evenings (after 8pm) and it was pretty quiet. Added bonus, there is a sauna too.
We didn't need to interact with staff much, but when we did they were friendly enough.
Overall, a great stay with no problems. I'd recommend.