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Hôtel du Jardin by Les Lofts Vieux-Quebec

3 1/2 star hotel
8.6/10 Excellent
(665 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with concierge services, this smoke-free hotel has express check-out and free WiFi in public areas.

Nearby attractions

Hôtel du Jardin by Les Lofts Vieux-Quebec is located in Centre-Ville, a neighborhood in Québec City, and is in the entertainment district and near a train station. The area's natural beauty can be seen at Parc Victoria and Battlefields Park, while Le Capitole and Palais Montcalm are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Agora Port de Quebec or Pepsi Coliseum.

Popular amenities

Family friendly

Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

Concierge services
Daily housekeeping
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Jean Lesage International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hôtel du Jardin by Les Lofts Vieux-Quebec
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1.5 out of 5 stars

2 reviews

Review data

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2 star reviews

50%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Hôtel du Jardin by Les Lofts Vieux-Quebec

Latest reviews (2)

J

Jessica

Invalid Date - Invalid Date
reviewed on wotif

2 out of 5 stars

Listen to the reviews on this one … it’s a great concept with poor execution. Couple of things to know: the hallways are black. The floor and ceilings are black. It’s jarring and weird. On the first night a portion of my bed frame literally fell down. I alerted management and was entirely ignored, which was weird because they responded super fast when needing an updated credit card. We were not supposed to have housekeeping for the three days we were there, they literally said “we don’t come in when you’re there” - which I prefer - yet on Day 2 I was awoken to a strange man from housekeeping pounding my door with his fist like the police. He then attempted to open my door, shaking it back and forth. If not for the deadbolt he would have come right in, scaring the crap out of my son. He never did identify himself as loft staff. As a woman alone with a child, this was terrifying. The peep holes are blurry, the hallways are pitch black and listening to someone try to force entry was awful. The 1st floor is much nicer than the 4th floor - the 4th floor has a hospital smell in the rooms. The sinks barely drain, the towels are literal sandpaper. No microwave which is totally weird, I can’t remember the last hotel I was in that didn’t have a microwave. Yes it’s cheaper than the surrounding options, and there’s a reason for that.
D

Dean

Invalid Date - Invalid Date
reviewed on wotif

1 out of 5 stars

This is the most economical hotel in Quebec city. The room is dirty, and full of mold smell. Sheets came with dirty marks, hairs. Bathroom is tiny. No closet for clothes, no refrigerator, no microwave, no table... By the way, you will have to pay extra if the number of persons does not match with your registration. I booked a room with two queen beds for my family of 4. The listing obviously states "sleep 4" which did not bother me to change the number of persons. When I checked in, they asked me to pay $80 more because the kids were not in the booking. Adding all up, the cost was so expensive for a low-quality hotel. I have not seen this situation in US. In sum, it is ok if money saving is your only factor. If you need convenience, stay away. Not worth to stay.
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