Comfort Inn & Suites Levis / Rive Sud Quebec city

Our room was clean and comfortable. The pool was perfect for my kids, and breakfast was great. My kids loved the mini waffle maker. I had our dog with us and the hotel was wonderful for pets.

There was curry smell in my room, and my family could not stand it. The staff told me that we cannot change a room because of fully booked. It’s super disappointed.

Our stay was comfortable and good. Person at the front desk was very helpful and understanding and provided the things we needed when we asked. AC was not working in the first room they gave me and family, brought it to the attention of the person at the front desk , he did the investigation properly and changed our room in which AC was working properly and was better than the previous room.

Nice property, I stayed with my family and 2 dogs. Close to shopping, easy access to Hwy, big rooms

Perfect hotel for stay with family

Good value for money. The heating in the swimming pool was very good so the children had fun.

Our stay was pleasant....we were a little concerned when we saw a bus load of kids at the reception however we did not hear them and only saw them when we were checking out so that was good. The reception clerk was pleasant.

The young gentleman at the front desk was courteous and helpful seeing that our BEDDING wasn't changed from their last guest!..my wife and I arrived late after a 13 hr drive, we checked in, put our luggage in the room and went to the adjacent Boston pizza ( huge huge mistake!!! ) When we return an hour later and got ready to get some sleep, my wife turned down the bedding only to find that house keeping wasn't doing their job..the bedding was full of hair from the previous guest...we immediately called front desk as this was not only disgusting, its also a health hazard!!!...front desk had us pack up our belongings and come down from the 4th floor..to be honest, it took everything we had in us to do this after an extremely long day...once we arrived at the front desk we were given room keys to a room a few doors down from where we were..so we had to LUG EVERYTHING back up and to the very end of the hallway when they should have brought the room key to us !!!! In the morning during check out...we didn't even get a "good morning " ...."how are you?" ..."how was your stay?? ...NOTHING BUT A BLANK STARE!!! ...When i politely handed my room card over, the lady typed in the room number on her keyboard and a few seconds later, glanced up and coldly said...."your good" ...and went about her way... At least once a month I travel with family and alone...this has to be one of my worst experiences from a hotel I honestly thought that cared about service and cleanliness..so wrong!

staff were on earphones/airpods most of the time. lady that was at the front desk on the morning of Sat Jan 13, 2024 was just plain rude suggesting guests to go back to their room instead of hanging in the lounge area. Hockey kids were noisy till 3am. parents were using the corridors to sit on the floor and have meetings while drinking and eating chips

This is my go-to hotel when I stay in Levis Quebec to visit a family member in the hospital. It’s usually reasonably priced and no surprise - it’s also right off the highway.