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Sheraton Parkway Toronto North Hotel & Suites

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1049 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

The Sheraton Parkway Toronto North Hotel & Suites is a great option for families visiting Toronto. Families appreciate the spacious rooms and suites, some with jacuzzi tubs, perfect for a relaxing family getaway. The hotel's convenient location makes it easy to explore the city and nearby attractions, and the included breakfast is a bonus. While some guests have noted minor issues with amenities such as the pool and coffee maker, the consistently positive feedback regarding the friendly and accommodating staff makes for an overall enjoyable family stay. Guests also appreciate the on-site Starbucks.

Guest highlights

The friendly and accommodating staff
Spacious rooms and suites, some with jacuzzi tubs
The convenient location for exploring Toronto and nearby attractions
The included breakfast and on-site Starbucks

About the hotel

3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.

Nearby attractions

Located in Richmond Hill, Sheraton Parkway Toronto North Hotel & Suites is connected to a shopping center. Aga Khan Museum and Ontario Science Centre are cultural highlights, and travelers looking to shop may want to visit Fairview Mall and Scarborough Town Centre. Traveling with kids? Make time for Canada's Wonderland, or check out an event or a game at Markham Pan Am Centre. Spend some time exploring the area's activities, including cross-country skiing, golfing, and snowboarding.

Popular amenities

Family friendly

2 indoor pools
Children's games
Fence around the pool
Free area shuttle
Free cribs/infant beds
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 poolside bar and 1 bar
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:00 am: cad 21.99 for adults and cad 12.99 for children
Room service available

Spa

8 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

2 indoor pools
2 spa tubs
24-hour fitness center
Aerobics classes
Full-service spa
Pilates classes
Sauna
Seasonal outdoor pool
Shopping
Shopping mall
Steam room
Yoga classes

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Couples dining
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Toronto Pearson International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Parkway Toronto North Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

12%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Sheraton Parkway Toronto North Hotel & Suites

Showing 1 - 10 of 24 reviews

Latest reviews (24)

J

Jody

18 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

I had a great stay in Toronto at the Sheraton! The staff were ALL top notch. I arrived at nearly midnight on Thursday and was greeted with a smile and an easy check in! I stopped in the bar, which had an energetic, friendly vibe, to grab a glass of wine to take to my room. Shante, the bartender was fantastic! She was warm and welcoming. My room was perfect for me. It was spacious, clean and well appointed. The only bummer was the antiquated coffee maker. I wake up by 5:30 and am a first thing in the a.m coffee drinker. I really appreciate not having to get dressed and go down to the lobby or restaurant (opens at 6:30) to get a decent cup of coffee. Starbucks is conveniently located in the lobby and opens at 6 on weekdays and 8 on weekends. I only waited that first morning! Silver lining on the coffee—breakfast was included with my room and they had a good buffet. Peter was my waiter the first morning. He was accommodating and treated me like family. He filled my thermos with coffee to take with me to work. Saturday I waited and went down to the restaurant at 6:25 and there was a tour bus full of people waiting for the buffet to open. I decided to wait a while for breakfast untll the crowd was long gone! Peter pulled me aside and allowed me to fill my thermos to take back to my room. We had great conversation each morning, and I truly felt special. Lastly, Rochelle, at the front desk, was super helpful on two different occasions! Overall, my four night stay was terrific!
B

Brittani

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Great stay! Friendly staff and very clean. Only downsides were that the blankets were very uncomfortable and there were no towels for us at the pool even though it said they provided towels at the pool, so we had to go back through the hotel cold and wet. Otherwise, we had a great stay and would definitely go back. It was a great family-friendly stay for myself and my 3 kids.
s

shane

19 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

so many kids running up and down the hall banging on our doors but kids will be kids
A

Andrea

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

I stayed here this previous weekend. We had two rooms booked. Overall the place is lovely. I will start with the pros. Pros: Large rooms 1 small pool with sauna located in sheraton a short walk within the hotel to connected hotel to access gym facility Good activities at gym facility for teens (billiards, darts, ping pong, gym) Cons: Shared parking makes it difficult to find a spot Rooms were absolutely disgusting smelling very stuffy air quality. The hallway to gym facility poor lighting stuffy smells like chlorine Showerhead wasnt working in our room Felt it was advertised well on expedia that the facilities arent at sheraton. The pool at sheraton that has the hot tub was crowded with so many kids and kids in the hot tub that arent supposed to be. My kids hated how rowdy it was The gym was already booked and the front desk said my kids could join other kids but it was already packed Only 2 ping pong balls available and one broke easily so the group of kids i was with had 1 ball Overall its a nice hotel, but overly priced. They shouldn't be charging extra for facility fees it should be included at this rate
A

Ann

19 Jan 2024 - 21 Jan 2024
reviewed on expedia

5 out of 5 stars

Staffs were very accomodating. My kids loved the ambience. Family friendly. Worth to check in again!
K

Kristofer

18 Aug 2023 - 20 Aug 2023
reviewed on orbitz

5 out of 5 stars

We stayed with our 2 young children. It was a close drive to each activity we had planned and it was in a safe, quiet area. The hotel was beautiful, clean, and huge. My children loved the pool, and I loved the HUGE shower. My youngest made quite a mess later in the evening, and housekeeping was super accommodating by coming by with a vacuum to clean it for us (even though I offered to clean it myself). We will absolutely be staying again!
B

Brenda

27 Jul 2023 - 31 Jul 2023
reviewed on orbitz

5 out of 5 stars

Had a great visit. One downside is that one of the indoor pools (the one with the hot tub) was being repaired. Traffic in Toronto was horrible so even though distance wise things weren't far, it took us awhile to get there. Loved our room though. Having a suite with a jacuzzi type tub was awesome for our kids. Having a Starbucks downstairs was also very convenient. Overall if we visited again we would consider staying here. Nice to have free and available parking.
G

Georgina

10 Aug 2023 - 11 Aug 2023
reviewed on orbitz

3 out of 5 stars

I disliked how there's swimming lessons at a hotel pool, it was separated by a rope.left my kid very little space to swim as she can only stay in the shallow
K

Karine

23 Jul 2023 - 25 Jul 2023
reviewed on orbitz

5 out of 5 stars

Everything was perfect. Walk distance for restaurant. 30 min away from Downtown Toronto. Perfect for kids. Very good breakfast. Will go back for sure.
M

Maggie

17 Jun 2023 - 18 Jun 2023
reviewed on orbitz

5 out of 5 stars

Great Location! Perfect for our family adventure to Wonderland!
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