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Sterling Inn & Spa - an Ontario's Finest Inn

4 star hotel
9.4/10 Exceptional
(1741 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Sterling Inn & Spa is a highly-rated hotel, perfect for families. Guests consistently praise the spacious rooms, ideal for families, and the exceptionally friendly and helpful staff. The hotel's convenient location, while a short drive from Niagara Falls, offers proximity to other family attractions. Many guests mention the delicious breakfast in bed as an added bonus. While not directly overlooking Niagara Falls, its location balances quietude with easy access to entertainment.

Guest highlights

The spacious rooms, perfect for families
The exceptionally friendly and helpful staff
The delicious breakfast in bed
The convenient location near family attractions

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.

Nearby attractions

Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is near a train station. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Discover the area's water adventures with kayaking, motor boating, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free continental breakfast
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage - prenatal
Mud bath
Spa open daily
Spa tub

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Bicycle rentals
Fitness center
Full-service spa
Private winery tours
Public winery tours
Sauna
Steam room

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Couples dining
Fireplace in lobby
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
33 km from this hotel
Toronto Pearson International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Sterling Inn & Spa - an Ontario's Finest Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

73%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sterling Inn & Spa - an Ontario's Finest Inn

Showing 1 - 10 of 15 reviews

Latest reviews (15)

J

John

23 May 2024 - 24 May 2024
reviewed on expedia

4 out of 5 stars

Hotel was excellent. Location, staff and conditions were 10 out of 10. Will definitely recommend to family and also be beck myself. Breakfast in bed was a nice touch too.
A

Amanda

2 Feb 2024 - 4 Feb 2024
reviewed on hcom

5 out of 5 stars

This hotel was amazing!! Definitely recommend for couples trip or the suites are perfect to accommodate families too! The staff was awesome!!
K

Karen

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

This is my fave place ever. I always stay here for years and love the service. Love the breakfast in bed and the robes and the jazz music in the rooms. Close enough to the Falls and far enough away from the noise. It was quiet when I went so I was able to get the room I wanted for a great price. Thank you for the surprise upgrade, that felt really nice. Staff are fantastic! Greg and Mia and Anna always make me feel like family on special occasions when I visit. . I highly recommend this place.
D

Davinder

23 Feb 2024 - 24 Feb 2024
reviewed on hcom

5 out of 5 stars

It was a great experience. Huge rooms that are perfect for families. Also I forgot some items in the room after check out and the staff had called me to inform me. Very friendly staff that made for an amazing experience.
C

CAREY

20 Jan 2024 - 21 Jan 2024
reviewed on expedia

5 out of 5 stars

I have stayed here a dozen times and we send our customers who win at our draws to help money at sick kids children hospital. The service, room and the breakfast in bed is the best of the best! We stumbled across this hotel during Covid and now no other hotel in Niagara can come close!
C

Caroline

2 Dec 2023 - 3 Dec 2023
reviewed on hcom

5 out of 5 stars

Amazing hotel that I have stayed at many times and now I have family and friends stay there and love it too! Great service from the staff, comfortable, spacious rooms and yummy breakfast.
T

Todd

21 Sept 2023 - 25 Sept 2023
reviewed on expedia

4 out of 5 stars

Located just a short walk from the Ferris Wheel and related attractions, this unassuming looking hotel boasts beautiful spacious rooms, an amazing high end restaurant, a full service spa, and super-friendly employees. In fact, we will definitely stay here again if Greg and Debra are still there, they were absolutely fantastic! The front doors were a little difficult to navigate for my wife, in a wheelchair with a fractured ankle, but the staff was quick to come hold the door for us. It is not within walking distance to the Falls, but it is a short drive. The only problem with that is the cost of parking near the Falls can be steep. Also, you cannot see the Falls or the fireworks from this hotel. If you're only here for the Falls, this may not be the place for you to stay. However, if you want to explore other local attractions, or if you have kids with you, this place is very conveniently close to some great family entertainment.
S

Samantha

28 Jul 2023 - 30 Jul 2023
reviewed on travelocity

5 out of 5 stars

Sterling Inn and Spa was excellent overall! The staff were very friendly and the rooms were clean and nice! I would recommend it to it to my family and friends.
K

KIMBERLY ANN

22 May 2023 - 25 May 2023
reviewed on travelocity

5 out of 5 stars

Amazing! We arrived and Expedia and falsely advertised the rooms and we did not get a tub. Greg rectified the situation and gave us a junior suite which was a beautiful room! He was so kind and helpful on where to go in Niagara Falls. He also saved us another mistake on booking a tour. It was very quiet and just a pleasant place. HIGHLY RECOMMEND!
G

Gail

17 May 2023 - 19 May 2023
reviewed on travelocity

5 out of 5 stars

Staff were excellent,friendly would tell my family and friends about the hotel and we will be back very soon.
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