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Michelle
21 Jul 2024 - 22 Jul 2024
reviewed on hcom
5 out of 5 stars
This hotel is always excellent, in every way. Beds are very comfy. Staff is always kind and rooms are nice and clean and spacious. If you are looking to go swimming with your kids, don’t come here. The pool is way over chlorinated! It burns your eyes just sitting in the room, when your not even in the pool.
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Nicole
19 May 2024 - 20 May 2024
reviewed on expedia
3 out of 5 stars
We stayed here about a dozen or more times in the past few years. It was our go to hotel for Niagara Falls and we noticed the rooms were dirty. I seen hairs all over the beds, old smeared tooth paste on the back of the bathroom door not sure how long that was there for. The dresser the tv was on was dirty. It was not clean at all. Bed mattress felt old and the entire hotel is run down. The lobby is kept up and that is it. Also saw marijuana broken out of rolled up cigarette on the elevator floor and some other unpleasant spit. No one cleaned it up I was worried my kids would end up in that elevator when we went back later it was cleaned up, but I think it was there from the night before and no one took the time to clean it up. It’s definitely not up to Hilton standards. I won’t stay here again.
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Matt
14 May 2024 - 15 May 2024
reviewed on expedia
5 out of 5 stars
The hotel was very nice. The room was exactly as described and the view was amazing. The pool area was huge. The pool could have been a little warm but otherwise was great. The few downsides are that there are no microwaves in the rooms. A microwave in is available in the basement but that is a little inconvenient. The hotel only had one large luggage cart so families may need multiple to get everything in. We did have a half hour wait past check in as our room was not ready so that was not great but the front desk gave us a key card to be able to access the pool to wait.
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David
21 Apr 2024 - 24 Apr 2024
reviewed on expedia
5 out of 5 stars
This was a perfect place to stay for our family for a visit to the Falls! The pool is AMAZING, the rooms are spacious, and the staff was so kind and hospitable. It is also a very convenient walk to the Falls and all other attractions in the immediate Niagara Falls area. Definitely recommend!
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Lisa
14 Mar 2024 - 15 Mar 2024
reviewed on expedia
5 out of 5 stars
Stayed for one night on March break with the kids and it was wonderful. The staff is always amazing and the facility and rooms are always clean and welcoming. I have stayed more than once and will be back again. Don’t forget to check out the restaurant on site as well. Great food at a very reasonable price.
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Alan
14 Mar 2024 - 15 Mar 2024
reviewed on expedia
5 out of 5 stars
My family and i love coming here. It is clean and close to everything.
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Jillian
10 Mar 2024 - 11 Mar 2024
reviewed on hcom
5 out of 5 stars
Very clean and efficient. Comfortable place for my family! Pool was a little chilly but otherwise was great!
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Melissa
1 Mar 2024 - 3 Mar 2024
reviewed on hcom
5 out of 5 stars
We went for a weekend gathering with my husband and two kids.The hotel is so beautiful and our room was excellent The staff were very kind.The pool is amazing but didn't enjoy because there were alot of people. We had breakfast at the hotel and it was #1
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Ashleigh
12 Jan 2024 - 14 Jan 2024
reviewed on hcom
5 out of 5 stars
We had a great time here, my best friend and our two daughters were super comfortable in our room. Check in was easy and there was plenty of parking. The pool and whirlpool area was clean, fresh towels, heated floors- the kids had a great time there.
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Angela
4 Jan 2024 - 6 Jan 2024
reviewed on expedia
5 out of 5 stars
Great hotel for families! We really enjoyed the pool! Very clean, welcoming, helpful with information you need, room service, had a crib ready in the room for us and room service was quick and friendly! We can't wait to come back!