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Vancouver Marriott Pinnacle Downtown

4 star hotel
Connecting rooms
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Vancouver Marriott Pinnacle Downtown is a convenient and comfortable option for families. Guests consistently praise the friendly and helpful staff, and the clean rooms. The hotel's location is also a highlight, with several restaurants and coffee shops within walking distance. While some have noted that rooms can feel tight with extra beds, the hotel's pool and spa facilities are perfect for families to relax and enjoy themselves. The parking garage is also praised for its safety and ease of use.

Guest highlights

Friendly and helpful staff
Clean rooms
Excellent pool and spa facilities
Convenient location near restaurants and coffee shops

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.

Nearby attractions

Vancouver Marriott Pinnacle Downtown is located in Downtown Vancouver, a neighborhood in Vancouver, and is near the airport and near the beach. Vancouver Waterfront and Capilano Suspension Bridge are notable landmarks, and the area's natural beauty can be seen at False Creek and Stanley Park. TELUS World of Science and Vancouver Aquarium are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Highchair
Indoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (cad 8.95 per day)
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 7:00 am–noon on weekends: cad 36 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar in bathtub
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height view port in door
Raised toilet seat
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Access to nearby health club
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Lockers available
Reception hall
Vending machine

More

Couples dining
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Vancouver International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Vancouver Marriott Pinnacle Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Vancouver Marriott Pinnacle Downtown

Latest reviews (4)

M

Marcin

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

2 out of 5 stars

Every time I stay at an old-school, traditional hotel like this Marriott, I remind myself how stupid and irrelevant this category of stays is compared to a random short-term condo rental. Not only you vastly overpay for your booking but you get a smaller room with no amenities, no microwave, not even fork & knife to eat your dinner leftovers, no table to play a board game on with your family, no smart TV (so that you buy their pay TV), overpriced parking and a paid wifi (which they will *maybe* remember to waive if you join their stupid loyalty program), which uses an annoying and insecure proxy. The room amenities they do offer (a safe, a wired phone, an alarm clock, a shower cap, plastic water bottles, disposable cups and a daily change of towels) are ridiculously irrelevant (and not sustainable) in this day and age. The experience is worse than a self-check-in condo listing as they try to upsell you with unnecessary services like enhanced Internet, valet parking or luggage porters. On a positive note, I'm glad that they at least moved on from the silly little toiletries which wasted lots of plastic and are now using larger dispensers. The view from the 23rd floor was also quite nice. The location was good if I wanted to sightsee on foot, but was a hassle when driving a car. It's less of a critique of this particular branch, but I'm writing this elaborate essay here to remind myself to steer clear of the whole category of places that this Marriott represents.
M

MICHAEL

16 May 2023 - 17 May 2023
reviewed on orbitz

5 out of 5 stars

Front desk staffers are very nice and warm hearted. Our family arrived a little early and the receptionist Shwelta kindly provided timely update to us. The hotel is very clowns super convenient to the water front. We will surely come to stay here again.
S

Sheila

1 Sept 2018 - 3 Sept 2018
reviewed on hcom

5 out of 5 stars

This hotel fit our need perfectly. The staff was friendly and helpful. The room were very clean and the pool and spa facilities were perfect for my family. The location of this hotel was also very nice several good restaurants and coffee shops were in walking distance, and the parking garage felt very safe and was well lit, additionally it was easy to find parking.
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Our stay was short (2 days) but our experience was very good. We needed an extra bed for our grandkids that made the room rather "tight" however staff were very helpful and made it work! The restaurant staff were particularly friendly and efficient.
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