Residence Inn by Marriott Vancouver Downtown

Amazing family stay, amenities we're great, breakfast was complete. Location was exceptional. Service was professional and kind. Definitely would stay again!

I actually can not believe that we paid over $1000 for two night stay at the Marriott. As a family of four (two adults two kids) who stay in a room together it would be amazing to be able to actually get a sofa bed or a cot for one of the kids so they don’t have to share. I was told this is not possible when I asked. The pool area was not clean, pool deck really needed to be mopped (dirty bandaids, dirt, hair). We were told that our room would not be made up while we Stayed. We requested at least towels be changed out and they dropped them off but didn’t take the old ones. No restaurant on site and breakfast was over at 10 sharp. We asked for an extra hour check out and it’s another $25. I was just shocked at such a basic level hotel that is not very accommodating for a luxury price. I am very disappointed.

Our stay at the hotel was wonderful despite two key things that inconvenienced the trip. 1) The initial desk clerk who checked us into the hotel was unfriendly and rude. We are a group of four 21-year-olds, full adults, and were treated by this man as though we were children. Immediately, we were met with a rude tone, and a condescending manner that set us all off. Not only this, but he claimed that he was charging us a damages deposit fee, and instead, charged us the entire fee for the two-day stay, AND a damages fee. We were unhappy to have been deceived and would have preferred he had just told us what we were actually being charged for. This also, unfortunately, filled one of our traveling companions' credit card, which made it difficult for him to budget and pay for things for the rest of our trip. We later inquired with another desk-attendant who was similarly confused and told us we should have just been charged a damage fee, and that full fees were meant to be collected after checking out. 2) One of the main reasons my group decided to stay at this hotel was because it offered amenities we were willing to pay extra for including a pool and hot tub. However, neither of these were functioning when we arrived and we were upset we had paid a higher amount and not received these amenities. While it is fully reasonable that the pool and hot tub were being managed, we wished that the hotel had informed us prior to our stay so we could be prepared for it.

Check-in was easy. Also, staff was very helpful. The free breakfast buffet was a plus. Convenient location. I would recommend this establishment for singles groups and families.

It was a family friendly hotel in the middle of downtown, but not noisy. The breakfast had great choices for adults and kids. Parking is expensive, but I would stay again.

Everything is excellent my kids love staying at the place.

Very nice stay at this hotel. I loved being so close in proximity to any and all shopping, restaurants, and family based activities!

Great place for families.

Great location for getting around downtown. Had the two queen suite with a small kitchenette, perfect room for our family of four. Staff are amazing, room was clean and comfortable.

It was a good location, nearby a lot of restaurants and easy access to a lot of things. One elevator was down and stairways couldn’t access the 2nd floor making for long waits. Our family enjoyed our stay overall.