Hotel le Dixseptième

Location is excellent, right close to main square, close to action, restaurants etc. Cleanliness was as good as it gets. So why two stars? We had booked a junior suite. It did not match what was shown in pictures. It was one full story above where elevator reaches. We had to carry our heavy bags up the steep stairs with no help. The surprise did not end there. When we entered the junior suite, it was at two levels; with flight of six to seven steps between the levels. No handrail to hold on while going up or down the stairs. BTW, the bed was right next to these stairs. If you get up in the middle of night to go to bathroom, there was nothing to prevent a fall on these stairs. (Also the view of inside of a court was nothing to speak of.) Well, some of this can be excused due to historic nature of the property. However, two stars are mainly due to rude behavior of the staff, mainly front desk manager. He bluntly told us, we can leave if we don’t like the room; knowing fully well that last minute hotel changes are not a possibility in a packed tour itinerary. Front desk also told us many other suits are similar i.e. steep stairs between bedroom and living room. We did not get to check any other suits but this was the staff’s statement. We felt for the price we paid and 3 night stay, it was a bad deal. If you are older or not able carry your baggage up the steep stairs, don’t book this hotel. There are plenty of modern, high quality options right in the neighborhood.

Very nice hotel and very nice location in city center. Very charming old decoration, rooms etc. We had a junior suite and the sofa and the stereo was broken. If by car, you have to parc in public parking area.

Stunning, quiet and luxuriously appointed. We stayed in a junior garden suite and enjoyed peaceful sleep in this beautiful hotel. Staff are responsive and helpful.